O'Reilly Auto Parts store #2962 in Orem, Utah is known for its helpful and knowledgeable staff. Customers consistently praise the service they receive, with one reviewer calling the employees "the sharpest" and saying they are "actually getting me back on the road." Another customer had an exceptional experience with employee Daniel, who provided "first class service" when replacing the customer's battery. The store is well-stocked, carrying a wide range of parts, tools, and accessories. They also offer convenient services like free battery testing, wiper blade and bulb installation, and brake rotor and drum resurfacing. Customers appreciate the store's honesty, with one reviewer noting the staff provided free replacement parts that were under warranty, without trying to "sell up." The staff is described as professional, polite, and extremely helpful. One customer raved about an employee named James, saying he was "the most helpful employee ever" and that the store should "protect him at all cost." Another reviewer praised a young employee who assisted a customer with replacing their windshield wipers. With over 6,000 locations nationwide, O'Reilly Auto Parts is a trusted destination for auto parts and services. The Orem, Utah store exemplifies the company's commitment to customer satisfaction through its knowledgeable, friendly, and efficient staff.
Came here because they had parts other parts stores did not. They were super friendly and helpful in finding the correct things and to make sure my needs were met.
March 2025
Went to get rotors and brake pads. Appreciated honesty that they were under warranty and provided them for free. Did not try to sell up or anything. Great service.
July 2024
Josh and Daniel are so helpful and patient and so sharp. Been to every store in Orem and they are the sharpest and are actually getting me back on the road
