O'Reilly Auto Parts store #5886 in Vineyard, Utah, located at 179 North Geneva Road, is known for its helpful staff and wide range of automotive products. Customers appreciate the staff's willingness to go above and beyond, with instances of assistance that include installing windshield wipers and headlights, and quickly replacing car batteries. The team is described as friendly, patient, and respectful, with some employees standing out for their exceptional customer service. For example, one staff member was praised for checking an engine light problem patiently and helping through multiple questions. Another employee was recognized for staying late to help with a car battery, demonstrating genuine care and human decency. The store offers various free services like battery testing, fluid recycling, and check engine light testing, along with the option to resurface brake rotors and drums. Customers find the staff efficient and quick, often leaving with their vehicle repairs completed in under 15 minutes. While most experiences are positive, a few noted issues such as a grease gun that did not work well, leading to a three-star rating for that particular experience. Overall, the store is valued for its good customer service, helpful staff, and quick turnaround, making it a reliable choice for vehicle parts and repair assistance in the area.
Came in late for a dead battery and Curtis was extremely helpful and nice. I will be recommending this store to friends in the future.
October 2026
JOHN the assistant manager went above and beyond to help me out today. He helped me find the right bulbs for my car and helped me install them too. Will definitely be coming back to this location in the future.
August 2026
Was in a stressful situation with a friend who needed a part ASAP. I called ahead and got Curtis who confirmed they had the part. When I got there, he had the part on the counter, the order ready to go, and the entire transaction took less than 2 minutes. Great customer service. Thank you Curtis!
