Cougar Tire & Auto is Provo's complete tire and auto mechanics shop, offering fast, affordable, and detail-oriented service. The business is known for its honesty, transparency, reliability, and attentiveness to customers. They provide a wide range of vehicle maintenance and repair services, including full synthetic oil changes, coolant, brake, and power steering fluid service, brake replacement, emission tests, and full troubleshooting diagnostic services. Customers have consistently praised the team's professionalism, experience, and honesty. The owner is described as an experienced and honest man, who provides fair and good prices for the work done. Customers have also highlighted the team's kindness, helpfulness, and their willingness to go the extra mile, even when the shop is busy. The business is conveniently located and offers a smooth and seamless experience for its clients. In one instance, the business even personally reached out to a customer to discuss and correct a minor issue, demonstrating their commitment to ensuring each customer has a great experience. Overall, Cougar Tire & Auto is a trusted and reliable automotive service provider in Provo, known for its quality work, fair pricing, and exceptional customer service.
BYU student-friendly. Brought in a tire to be mounted. I was in and out within the hour and was made aware of the process in the meantime. Will be back again. Thanks Rod!
August 2024
Owner was very professional and an experienced and honest man. Came in for a rounded screw and oil change and he helped me promptly. Also fair and good price for everything. Local and just did the job right. Very respectful and courteous and easy to get along with as well. 2 thumbs way up
August 2024
Was visiting family in town and our car kept dying on us, so we brought it in and they were able to get diagnosis in under 20 minutes. Grateful for their free battery/alternator test, kept things low-cost and efficient. Friendly, straightforward staff and management that sincerely cares about making things right!
