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“Holy cow. Elyssa and Kristi aren’t just financial professionals, they were my therapists today!! So kind, so patient and willing to listen to my situation. I’ve been going through a really difficult time in life and they were so happy to help me figure out some payment plan options on my loan while I figure out my finances and where not judgmental in the slightest, felt like I was treated like a human. I still have my truck and am able to kart around to boys thanks to them! Thank you both so much. So grateful!!:)”
“I am very grateful for becoming part of the Freedom Credit Union family. Stacey and Maria made the account-opening process very simple and efficient. The online app is user-friendly and allows to deposit checks online as well as make transfers and pay bills.”
“I absolutely love this bank! Sometimes I visit, the staff are incredibly friendly, helpful, and make the experience so enjoyable. It’s clear they genuinely care about their customers. I especially want to give a huge shoutout to Parker at Desert Bank he went above and beyond to assist me, answer all my questions, and make everything smooth and easy. It’s rare to find service this thoughtful and professional, and it really makes a difference. I highly recommend this bank to anyone looking for not just great banking services, but also a team that truly cares about their clients.”
“The men Reuben and Elijah, each of them at different times were so patient … trying everything and bringing their skill/knowledge together for a successful outcome! Never gave up!”
“Easy to use ATM with teller assist as well. I used my cards from other banks, got cash and then deposited it into an individuals account without their card through teller assist all through the ATM.”
“I don't have an account with them, but I used one of their ATMs and it was excellent. Got my cash without fees, and used it to deposit some cash later. Fantistic.”
“Carmen was very helpful! After multiple visits to different branches, she is the only one who could resolve my issue without taking forever! Very kind, very sweet young lady who deserves a raise! Habla español también. Gracias eres la mejor Carmen!”
“Frank was AWESOME!!! - I really wish I could give him 10 BIG BRIGHT STARS!!!!!!!!!!
We made an offer that needed a quick closing in a city that did Not have a UCCU Branch - No Problem!! - Frank came to our Rescue!!!
Frank is an AWESOME Loan Officer!!!
He really knows what he is doing, AND he was 'on top' of Everything!
If we needed to provide additional documentation, Frank would immediately inform us, if we had questions, Frank replied quickly, even though he was helping many other clients.
Frank was Never stressed and was Always Kind and Professional.
When we had a question and he wasn't available, he would respond quickly, and our progress continued.
We closed on Thursday!!!
THANK YOU, FRANK!!!
YOU TRULY Are THE BEST!!!”
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“I called this morning to ask for some account information and assistance transferring funds for loan payments due today, and was greeted kindly by the bank teller who was efficient and helpful in responding to my needs and carrying out my requests by facilitating those transactions for me, which I so appreciated him doing and for which I thank him very much !!”