Competitive Cyclist is a well-regarded business that provides a positive customer experience for its customers. The company is praised for its fantastic customer service, with staff like Steve Hovey keeping customers informed and addressing their questions promptly. Customers appreciate the quick shipping and the pleasant surprise of receiving their orders set up with additional features, like tubeless tires. The business has a loyal customer base, with some reviewers noting they have been shopping there for over 10 years and have consistently received excellent service for their bike purchases, parts, and accessories. The company's rewards program is also highlighted as a valuable benefit. While a few customers have encountered minor issues, such as paint defects or loose parts, the company is generally commended for its responsiveness in addressing these problems. Overall, Competitive Cyclist is described as a reliable and trustworthy business that provides a great shopping experience for its customers.
Recently purchased a bike from Competitive Cyclist. Customer service was fantastic with Steve Hovey keeping me updated on the process and answering questions I had. Bike came earlier than expected and with the nice surprise of being set up tubeless which I did not expect. Would do business with this company again.
August 2024
I use the online store, and I love it, there are great prices, and great selection. The gearheads are very helpful.
August 2024
Can’t say enough good things about this place. Solid customer service - policies and friendliness, and prompt shipping. Great sales. Will be back in the future.
