Cotopaxi Salt Lake is a business that creates sustainable products to fight extreme poverty, inspire adventure, and move people to do good. Their social impact strategy focuses on global poverty alleviation, and they strive to employ responsible sourcing and manufacturing practices throughout their supply chains.
Customers praise Cotopaxi's high-quality products, such as a synthetic coat that performed well in the intense cold of the Himalayas, despite a minor incident with a melted zipper. The company's exceptional customer service impressed the customer, as they promptly replaced the coat and conducted follow-up testing to ensure the issue would not occur again.
Reviewers also highlight the brand's commitment to sustainability, with the Del Dia line of backpacks made from 100% recycled deadstock materials. The staff at Cotopaxi Salt Lake are described as incredibly helpful, knowledgeable, and willing to provide honest feedback to assist customers in making informed purchasing decisions.
Overall, Cotopaxi is widely regarded as an excellent brand that combines a strong social mission with high-quality, sustainable products and exceptional customer service.
Thank you Kendle for helping me merge my accounts and helping me choose my GYM/COMMUTER/TRAVEL BAG!!! Love my Allpa 26L Del Dia version
May 2026
The service I received in this store was incredible! They went over and beyond to make my shopping experience awesome.
April 2026
I called the store because I had an issue with something. Shane picked up the phone and was so helpful, knowledgeable and just a joy to speak with. He quickly took the reins and solved the issue. He’s an huge asset to this organization.
