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“Jonathan and I are about as different as two people can be, style included — he wanted an English-style navy three-piece, I wanted something ultra-modern and all black. We walked in with basically no idea what we actually wanted, and Rubin didn't just take an order, he educated us. Extra sessions, extra time, real patience with two grooms who had zero shared taste to work from.
Here's the part that actually got me, though: I'm colorblind. I came in a second time on my own, kind of panicking, convinced a fabric I liked was grey — it wasn't a color I could even see correctly. Instead of brushing past that, Rubin pulled a whole new set of options built around texture and visual interest instead of color, so I could actually trust what I was choosing instead of guessing. We landed on an all-black fabric with a subtle snakeskin-like weave — sharp, a little bit alt, completely me. I felt seen, not just fitted.
Jonathan got his classic three-piece, I got my black two-piece with an edge, and somehow both of us walked away feeling completely ourselves on our wedding day. That's the job done right.”
“I have had a fantastic experience with Pedro at H.M. Cole in Las Vegas. He helped guide me with the fabric and then was very careful taking my measurements. The suit came in earlier than promised and I’m thrilled with how it turned out! Great custom suit for a very fair price. Thank you!”
“I just bought my third suit from HM Cole! Been buying since they started and like a fine wine, they just keep getting better with time!
Conor was amazing!”
“My experience dealing with this business has been pleasant, however, this business does come with its flaws.
This store has a lot of awesome collectibles, they specifically stand out in their pokemon area. Their prices are right at, or slightly above market value, which makes them competitive. I will note that they do price some of their LP-MP (lightly played, moderately played) cards, if not most, at market value. The problem with this is that most LP-MP cards are slightly below market value, because they are played and can have minor defects, but this store prices them as if they are near mint-mint.
They do take cards and slabs in for trade, and purchase cards and slabs, but they seem to be pretty picky with what they want. I tried to trade and sale multiple PSA graded cards, but was told that they were specifically looking for PSA 10 cards that are newer. They will always ask if you have any more cards and slabs. They are competitive when offering to buy or trade, but again, they seem to be picky on what they want.
Overall, this store is nice and has a great inventory. The employees are nice, and will point you in the right direction, but this is a shoe store/hype store turned pokemon store, so expect items to be right at or slightly above market value.”
“Greg worked with me to have a suit made for a presentation I had to give at a conference. This was my first time having a suit made and it came out excellent. I have recieved a ton of compliments and have worn my suit to many other occasions since. I highly recommend Greg and wanted to say thank you again for an excellent suit!”
“I went to fice for the first time in 2018, since then I’ve been a loyal customer. The streetwear and sneakers selection is the best Best in Salt Lake for retail stores. The workers there and managers are very nice if you’re looking to get a brand new shoe release, I would highly recommend entering a raffle or waiting in a line at fice.
Also, they make their own clothes as well. Definitely check those out as well. Very good quality. I have bought a couple pieces myself.”
“My daughter LOVED this place! I think we ended up getting the entire volleyball team to pick out shoes! Excellent selection and the employees were very friendly and helpful. We found out they do have a website that lists all shoes and sizes in stock. No more asking what sizes in five different pairs! We got the neon orange dunks and a pair of blue dunks. Thank you for a great experience!”
“This uptown Cheapskate is very well stocked. I got in and out so fast and their offer was pretty good. I think we all like to think our used clothes, shoes and accessories are worth more than what they offer but I feel they offer fairly. The staff was kind and respectful of items they took and those they didn't. This location being downtown definitely doesn't have the best parking but the one in sugar house isn't much better with the parking. I do think overall they offer more than other stores like this.”
“Carter at the Midvale location was incredibly helpful. We were on a tight schedule, and he made sure we had everything we needed and on time. Really appreciate the great customer service!”
“Helen and her team stand out as among the best in Salt Lake City. Their meticulous approach to curation is evident in every carefully selected brand and style they offer, prioritizing quality over throwaway trends. It’s clear that Helen takes real time and care to understand her customers’ preferences, ensuring each visit feels personal and thoughtfully tailored. This shop has become a dependable staple on 9th and 9th, consistently delivering a welcoming atmosphere, expert advice, and an elevated shopping experience. I always leave inspired by the selections and with pieces I genuinely love and will wear for years to come. Highly recommended for anyone seeking stylish, thoughtfully curated fashion.”
“I had bought from Cotopaxi online before and knew they had excellent products and customer service. I also loved their Gear for Good mission, but I now love supporting them even more after visiting this physical location. The two staff that I interacted with were helpful and willing to help me find colors I was excited about and informed me of the sales, without being pushy. I felt comfortable and enjoyed my shopping experience here - I'm very glad I stopped by!”
“Honestly an amazing place if you are interested in getting into art. They have had some of the best artists in Utah go through those doors an amazing way to support ur salt lake locals. Follow them on instagram for updates on events and deals!!!”
“Very friendly, inviting and knowledgeable staff. Very nice variety of clothing and accessories. Would definitely recommend visiting and making a purchase at Spark.”
“There are so many ties in a wide variety of colors and design. The cashier was nice and patient as i counted ties to make sure all the men in the wedding were counted for.
Their prices are awesome, too.”
“Vella Chinchay went above and beyond the call of duty I travel constantly 250 nights a year and I always love to stop in Johnson and pick up something new. A couple of my recent purchases. I bought one size too small and I didn’t have the receipt, but I had a little time today and she looked it up and exchange them for beautiful, beautiful jackets that fit me perfect so I went ahead and bought two more really great sport jackets with the built-in zipper vest for fall and winter
Can’t wait till I get to my next airport so I can buy something else but I especially thankful for store manager Velle at Salt Lake City airport in the terminal a hallway”
“Anytime I’m at a shoe store I always ask if they have size 16 and they never do but THIS store had some and right as I asked the amazing employee Alina whent and grabbed a couple for me to try on immediately I will 100% be back because of Alina and the amazing selection of shoes”
“It’s a great store, I just wish they were transparent that a lot of the items were Asian sizes. Excluding the thrift section none of the plus items (if you can find any ) are true to size”
“I stopped into Sephora about a week ago, just running in to grab a couple things, and I ended up getting helped by this lovely young girl named Lilith. She was honestly the highlight of my whole trip. Super warm energy, didn’t rush me at all, and actually listened to what I wanted instead of trying to sell me random stuff. She matched my shade perfectly on the first try which never happens!! and even gave me a few little tips that actually made my makeup look better at home.
Overall, she made the whole experience feel easy and kinda fun. If you go in, ask for Lilith. She genuinely knows her stuff!??”
“I've never received more compliments on my shoes. These have been on three continents, and if I didn't know better - I'd swear Allen Edmonds paid almost a dozen people to compliment my shoes . . . .which people never did, until now! Thank you Allen Edmonds!”
“Never have I ever experienced such amazing customer service such as the experience I had today! I hope everyone who shops here will be graced by Sukhi. She is a tremendous asset to the store! She was incredibly helpful, warm and welcoming, and had the most pleasant positive and uplifting attitude. I can tell she treats all customers with above and beyond service… she deserves a raise or a promotion!”
“I hate shopping for new clothes but the crew at Bonobos made it so easy. Alexander provided some starter pieces and then recommended some adjustments to size/fit/color which ended up working perfectly. Not only do the new clothes fit the occasion I needed them for but I can use them for everyday wear, really expanded my wardrobe. And it's really not that expensive compared to other places. Will definitely be coming back.”
“Stopped by 5.11 looking for a specific pair of shoes, but they didn’t have my size in stock. Instead of just telling me to order them online, the employee took the time to find a few similar models for me to try on so we could make sure the size would be right before ordering.
He was friendly, knowledgeable, and very efficient. Once we figured out the correct size, he placed the online order for me and even made sure my discount was applied. I really appreciated that he took the extra step to verify the fit beforehand rather than having me guess and potentially deal with an exchange later.
Great customer service from start to finish. Quick, professional, and genuinely helpful. I would definitely recommend this store.”
“Heyy I've been here before and didn't have time to check the store all the way by any chance do you sell Proclub's Men Heavyweight Full Zip Fleece Hoodie??”
“Needed a suit for my wedding and was matched with Casen. He was super helpful and we found a suit that matches the theme and colors of the wedding and my wife loves it. Will definitely be coming back for some casual stuff too.”
“I went in to this store on a pretty busy Thursday morning. April 2nd I was treated so kindly by the young lady helping out I wish I remembered her name. She couldn’t have been kinder or more helpful offering advice and running to get me different sizes. Thank you for the royalties treatment”
“The snow shell and pant are amazing however despite being a size L in everything else I needed an XL in the pant. They must have sold like hotcakes because there were none to be found online or in a nearby store. Chantel went out of her way to find some and get them to me before the end of my ski trip. Thank you.”
“Holle my name is Tony, this store i love this place alot ,never judge a book by it cover ,you give this store a chance they have really big heart s ,I truly appreciate staff there ,a few ago I had a heart attack ,they got me a few thing I love that store ,everyone that go in this store to go shopping there if you go there talk to them they will show you respect and customer service experience, they are amazing, but thank you guys so much”
“Needed a suit for my wedding and was matched with Casen. He was super helpful and we found a suit that matches the theme and colors of the wedding and my wife loves it. Will definitely be coming back for some casual stuff too.”
“Tony is fantastic - great attention to detail and spent a ton of time with me and my fiancé after the original fitter really missed the mark. Definitely ask for him if you go in!”
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“Very respectful, they have multiple options with very personalized oriented staff. Were in at 9 out by 9:15 with tailored pants, most convenient service we’ve ever experienced.”