Macy's, established in 1858, is a prominent department store with over 740 locations across the country. The Rogue Valley Mall location offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the large store with plenty of clothing options, although some wish for more formal choices for adults. The store is known for its cleanliness and orderliness, with good customer service reported by many shoppers. While some employees were helpful, there were instances of less favorable interactions, particularly in the fragrance department. Despite this, the perfume area received positive feedback, and shoppers noted good deals throughout the store. Overall, Macy's provides a diverse shopping experience with a variety of products, including clothing, housewares, gifts, and furniture.
The employees were very nice and helpful. I found some really great pieces for decent price. And some on a great sale!
August 2026
Macy's is a great store. The associates are wonderful. There is a great selection of jewelry. Men's department has a great selection. Women's department has a lot of new design
July 2026
Sabrina/Sabrine on the second floor, shoes, and her counterpart on the 3rd floor were a absolute pleasure. The guy from The Lenscrafter down a few doors from them could learn a thing or two from them. The Backstage Section was a cornucopia of quality items at sale prices!!
