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“Simon was amazing and went out of his way to help us with a very complicated billing issue that we were struggling to understand. He was so friendly and helpful! Thanks Simon! You rock!”
“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
.”
“Even though the sales person was all by himself he made sure to give every customer the right service and time needed for services. Top notch hand very friendly!”
“Excellent service, very kind and patient, Ms. Wendy and Bella with a lot of empathy towards the public... I invite you to come and see the great promotions they have and they give you a welcome gift. THANK YOU!.”
10AM - 7PM
257 E 3300 S, Salt Lake City
Mobile Phones
“Needed help to get a memory card installed in new phone.
Came in to see if they would help.
Had it installed in about 2 minutes. No charge.
Really appreciate the help.
THANK YOU!!!”
“David made getting my phone upgrade super easy and quick. I couldn’t believe that he has been working at the store for a month because he was so informative and professional.”
“I was in there today. Retired Marine. I was waited on by Edgar. If I could give more than five stars I would. Outstanding service. Excellent knowledge. I even wanted to give him a tip and he would not take it. Customer service was outstanding. He did every single thing I asked. I am a very satisfied customer. Because of him”
“UPDATE: I was contacted by Aldin about my review and he was amazing from start to finish. He was kind and helpful and understanding. He listened and heard what i was saying and helped me accomplish what i needed to have done. He contacted the store staff and had everything set up for me when i got there. Last night when i made it to the store the man that was there was super nice and helped me complete what i had started with Aldin on the phone and thro emails.. I have to say it was amazing. Thank u for everything u guys were able to do for me and my situation. Its very much appreciated.... Thats customer service worth keeping. ?.....I liked the store staff. The customer service on the phone is awful 100%. They are rude not helpful at all. If make a mistake or do something wrong to ur account and refuse to fix it or listen to u the customer at all. I didnt want to stay with this company but for lack of time to look for a new company this month im stuck. However i wont be here much longer. They dont care about customer retention at all. Or trying to make any thing right. In fact they leave u on MUTE NOT HOLD..... MUTE FOR 45 MINS LIKE THAT IS ACCEPTABLE.. then answer the phone with additude when they come back and ur still on the line. Beyond disgusted with the customer service on the phone... The store staff are helpful and very kind. I didnt mind dealing with them one bit. Very pleasant experience in the store location”
“Drove to this location because of the great reviews, and it was worth the drive. Kay was incredibly professional, explained everything very well, was very nice and courteous, and completed everything well. We had a complicated situation and he handled it well and was able to figure everything out.”
“The manager Ed went above and beyond to help sort out an issue that occured at a seperate third party t mobile location. I will only be visiting this location from now on and look forward to more business with Ed and his team.”
“Sofia is my favorite woman 4 she is my hero for understanding my special needs every other phone service I. Had are a huge waste of time and money every body needs to get the boost mobile let's send big❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️? to Sofia she is a wonderful person”
“Called and asked if they had a phone and it came in and they called me back and said they would hold it intell next Friday I'm moving on the 31 of October to salt lake City Utah and I'll come in on Friday the 1 of November”
“The agent was courteous and extremely knowledgeable about the phone I was buying, he helped me to made easy the transfer of my old phone data to my new one.
Very helpful guiding me to the best option according to my budget.
I am really grateful for having this one of a kind customer service.
That, was my experience at the Verizon retail store today.
VEH”
“I went to To mobile on North Temple Friday and spoke with Stephanie manager I able to get one of my case I needed for my phone they didn't have but she said Monday she would the other Stephanie treats her customers with honesty and respect I would recommend that place to anybody their prices are fair and reasonable”
“Hello, I would like to express my special thanks to the management of T-Mobile Brickyard Branch and especially to Mrs. Joca, who patiently answers and helps all customers' questions with her knowledge and good manners. Thanks Joca!”
“Dominic was very helpful getting me set up with a new plan. There were also some system glitches while setting up that he was able to easily navigate so I didn’t have to worry about it. Very appreciative of his help!”
“Jeremy is amazing I came in super upset I locked myself out of my phone he factory reset it for me I now have access to it and I just want to super thank him and boost Mobile for making my life amazing”
“I had ported my phone number from Verizon to a Business account at T-Mobile. There was an issue with my phone needing a T-Mobile eSIM, and I needed T-Mobile's help. Kazumu was THE BEST! He stayed attentive and helpful while I made several phone calls to locate all the needed information. A calm, steady hand during a stressful moment is very appreciated. Huge sigh, and a huge Thank you!”
“The guy at this place was super helpful and courteous to us . He knows a lot about cellullar companies and gave us a killer deal on a family plan of 4 also he gave us freebies wich is great thing in this tough economy I fully recommend this place to all of ya.”
“I have never had a more pleasant experience with a phone carrier. We were switching from ATT (which was very difficult). The store manager Joshua S spent so much time helping to get us switched over. Not only was he so knowledgeable but he was also the nicest person. So happy he was able to help us. We had an exceptional experience here, I would recommend them to anyone.”
“Called in with a CB radio question. Hugely helpful people. zero sales pressure. Pointed me in the right direction and politely offered their services if i run into trouble. SOOO nice to be helped and not hassled. I’ll be using this dealer going forward.”
“I have not the words to express my thankfulness to Aldo who spent so much time and care to help me.especially in todays phone stores they only care for sales.Aldo helped me for a couple different days and always with patience and straight answers. This store and managers should know that he is a very special employee. I have been in customer service over 35 yrs and its not often to find a person such as this.”
“My mom is on my plan and she lost her phone last night. We went in this morning and Rosie, the store manager, helped us out. She was amazing!
She made everything super easy and fast. She was very patient, knowledgeable, and genuine and obviously wanted us to have a good experience. I wish there was a Rosie at every place I had to go!”
“Wrote a bad review for this location by mistake.. This is actually a great location. Sorry about that. The one I had a problem with was on 5400 S by Bangerter hwy..:”
“Outside of the business, this Walmart is HUGE and I've never had a problem with them being low on stock. Actually, this is the only location that regularly has the organic meat I like. I will choose this location everytime! They also have extra rooftop parking and an escalator!”
“Nick and Peyton were friendly, knowledgeable, and helpful. I felt like everything was done painlessly in getting my data switched over to a new phone. Appreciated their help a lot.”
“Jamie was awesome. I actually work for ATT, just in a different district. I was in for a funeral and had an emergency situation I couldn’t handle myself. He was able to get my mom’s and brothers ESIM working again and he helped her set up screen time ( I had no idea how to change settings). 10/10 recommend .”
“I just left this store after an appointment to troubleshoot my older Iphone-Justin was a doll. Super nice, super efficient, happy to help, and exhausted all his options to figure out what the problem was. This included software updates, new SIM card, all the things. Although I still ended up having to work with the account/billing department afterwards, he fixed everything that was needed before hand-I was in and out in less than 30 minutes. Thanks Justin!”
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“An Excel services you, the staff that works there are knowledgeable on the subject, they clear your doubts and gave me excellent accessories. They have affordable prices”