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“The service was really good 👍 with the manager Luis at the store today.
He was incredibly capable to solve our problems.
I do recommend 💯% this great place.
Thanks again Luis for the great service today.”
“The service was really great and my guy Luis Ndong helped a lot to solve the issue I got when I came. I'll be back soon because I really enjoyed the service and time spent on me. Visit this store it's amazing.👍☺☺”
“Everyone there was very friendly and helpful. Found what I was looking for. I'd definitely recommend them for any accessories for your phone. Priced reasonably.”
“I walked into this Boost expecting stress and confusion… but then Mari appeared like a customer service angel. She explained everything so clearly, I felt smart for once. I left with a new phone AND emotional healing. Mari, if you’re reading this, you’re iconic. mari i love you”
“Dheeraj Was very helpful and kind we came into the store late in the evening about 1 hr before closing. He was very prompt and helped us. We weren't sure what we wanted and he gave us enough information that we were able to make a good choice. .”
“I had an excellent experience at Boost Mobile. Buying my phone there was the best decision I could have made. Vanessa helped me throughout the entire process, and her customer service was outstanding—friendly, patient, and very professional. She made everything easy and stress-free. I highly recommend this store and their team!”
“This is my new favorite store. Best service, outstanding staff, I was amazed. I was immediately greeted, and they were able to move things along quickly but also took the time where it mattered. Truly, this is a hidden gem in the ATT world.”
“Diana and Maria were exceptional with helping me my account/phone issues. They are very informative and kind. People like them are truly an asset to any company who keep their customers coming back. They deserve a raise.”
“Nataly was very professional and patient. She helped me solved several issues with my phone and my account. She takes customer service to a whole different level”
“Great customer service. Changed over service to a different phone and it went smoothly. Please don't try to sell internet and Direct TV when customers come in. If I was interested, I would discuss it with the employee. It is most likely a requirement of their job, yet annoying to some customers.”
“I bought a cell phone and it turned out very good. It was in good condition. You can enter my SIM card without any problem. Recommending this store. They are very friendly with the service.”
“Fast Great customer service my phone came out perfect no other problems or additional problems recommend this place. I come here every time I need something done”
“JARED IS THE MAN. soo professional, very intelligent and so patient and kind. Out of all the metro stores I've been too he is the KING of all the employees. He hands down will go to the very depths with you to help you with any problem. He's got a customer for life. Metro pcs management if your reading this at all give this guy a very fat raise or make him a manager himself. Thank you metro”
“I went into the valley fair mall to get a new phone. I was lucky enough to have Sheila help me, and wow, she is awesome! 10/10 In and out in an hour, and I love my new Pixel 10 Pro XL! Thank you!”
“Had a really great experience help me change my number and get a new plan that was more affordable super nice staff very helpful and let me know that they charge for the insurance and they don’t tell you and some other places. But overall, recommend coming here over other places that don’t wanna help”
“Hands down!! THE BEST METRO STORE IN THE LAKE !!!!!! Can't tell you enough how many times BRANDON was there to provide amazing customer service .. I give this store 10 stars in my book!!!
DEFINITELY MAKE THIS YOUR METRO GO TO!!!THEY WILL NEVER LET YOU DOWN!!!!! THANKS Brandon I really appreciate all the wonderful experiences you gave me . Keep up the good work ?”
“The employees at the store I went to were great. I was sent there by a different location to get what I needed and at the first store I had mentioned that my time was pretty limited. When I arrived at this second location they were aware of my desire to leave by a certain time without me having to mention it. I didn't expect the first person I mentioned it to to pay that much attention let alone mention it to the other location. I was impressed.”
“Great customer service, the representative Melissa was really helpful and she help me set up my new phone with my contacts. I will be visiting this location from now on.”
“Jasmine was seriously amazing. She was so patient, knowledgeable, professional, and the sweetest. My husband and I went in to upgrade our phones and didn't know which one we wanted prior. She spent the time to go through each of our options and answer all of our off the wall questions even though they were really busy. She didn't rush us through like other stores would have just because they were busy which we both appreciated. I will be going back to see her in the future. If you are looking for an actual T Mobile store to go to please go see Jasmine.”
“Rachel at the West Valley store was AMAZING taking care of a up grade for a line!
She is so FRIENDLY and HELPFUL!!!
A BIG THANK YOU!!! Rachel you are AMAZING!!!”
“Had to pick up a new phone e and my experience with William was absolutely amazing. William was extremely knowledgeable, friendly, and was funny too. What a STELLAR employee you have in William. He helped us get our phones set up and a seriously cool magnetic pop socked that was a perfect match for my phone case. I am EXTREMELY happy 😊.”
“I Came in today and was immediately greeted and helped so amazingly by Javier and Jenny with a data transfer from an old iPhone to a new one and they completely helped and assisted me through it. Ive been with T-Mobile since the late 90’s and for a specific reason.. Awesome professional service!! Thank you so much for what you do! The best! ⭐️ ? ? Arthur”
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“Sarah had great customer service! My experience here was good, she made me feel less stressed & explained to me everything she was going to do before hand. My phone came back looking brand new! SHES AMAZING!”