The return policy at REI is so good! You can return things within the year if you are not satisfied no questions asked! Well, they do ask some questions, like why you didn't like it, but that's it! Great location with great staff!
December 2023
Great store and customer service. Only complaint is unlike the salt lake store this one is missing climbing holds to test shoes on. We ended up testing them on a bolt in the wall but a designated place would have been nice.
December 2023
Couldn’t rave enough about this location! Jeanette was EXTREMELY helpful in helping my husband in deciding which Garmin Watch to buy. She spent 30 minutes on the phone answering any questions he had and gave SO much helpful information about the product. 10/10 customer service, she’s awesome!
