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“I couldn't be more impressed by the service and attention to detail that Collin Hiller took on my auto loan. Got me a better rate than expected and was with me through the entire process. Ill be doing all my business with UFCU and Collin in the future. Wish I could give more than 5 stars!!!!!”
“Lacy was absolutely fabulous to work with. She was attentive and got me a quarter off my current rate with Zions which was nice of her to fight for. She deserves a raise. Your lending/underwriting team did create some frustration however. They were extremely slow to respond and I was there in branch for nearly two hours. It also frustrated Lacy because she knew I was the lending manager at Zions and it reflected as bad service which she had no control over. Overall happy with her service and the lower rate to earn my business.”
“I have had the pleasure of working with Jacob Armstrong at this branch and might I add that I tend to be a difficult client I am very particular and usually have very specific requests or complex transactions he is always willing to be patient and work through it with me. Jacob is always professional and kind would highly recommend this branch not only for Jacob but all their friendly staff”
“Megera was great to work with. She helped with youth accounts and gave great advice. Also helped set up money market accounts. We'll definitely ask for her again.”
“I called Becky Garver to transfer money from one credit union to GoldenWest, not knowing she had been moved to Daybreak as Branch Mgr. She offered even to drive clear to Fort Union to assist me. I wouldn't expect that, but still was amazed at her interest in accommodating customers. Then she offered to set up the CD, so I could just deposit into it when I had the check. She took care of everything, and the tellers at Fort Union had all my info. It's a pleasure to have people so willing to help, and with such good follow through!”
“I new the day I walked in to a Mountain America Branch in West Valley, that this was the perfect credit union for me. All the smiling faces and the positive energy. What great people.”
“I wanted to take a moment to share how absolutely wonderful our recent experience at your branch was, all thanks to an incredible team member named Will!
We popped in to help my younger brother, who just turned 18, open his very first bank account. It's a huge step for him as he begins his journey towards building credit, and Will made the whole process incredibly smooth and exciting. He was so welcoming and professional, getting everything set up for my brother in record time. It really put my brother at ease as he kicked off this important financial milestone.
But Will didn't stop there! He was also super patient and helpful in assisting us with a few things on my daughter's account and even walked us through the steps of opening a certificate. He explained all the different rates and details so clearly – no confusing jargon, just straightforward, friendly advice.
Honestly, Will truly went above and beyond! He wasn't just helpful; he was genuinely friendly and made us feel completely cared for. I've always had good experiences at this branch, but Will's service was truly exceptional and stood out as the best I've encountered. We left feeling incredibly positive and well-informed.
He really made our day!”
“Julie Arnold was fantastic. Went in looking to get a debt consolidation loan, she was so fast and efficient and didn’t waste any time. Was very understanding about our frustration over credit card interest rates and didn’t make us feel embarrassed about the situation at all. Overall a wonderful experience and we will definitely be going back to her.”
“Big shout out to Rachel and Dalton at the Canyon View Daybreak branch. Both so helpful cordial and kind. They make me feel like family. Excellent customer service and professional. If you are looking for a good place and great customer service, visit this branch in South Jordan. They definitely get ⭐️⭐️⭐️⭐️⭐️ stars!”
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“I can in with a question regarding an automatic payment that didn't seem to work. The teller was able to determine the problem, explain it to me, and the fix the problem. Please thank him for his excellent help. Brian”
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“Trevyn was amazing and so helpful. I have been to a few other financial institutions and felt like I was just getting the run around. When I came into Deseret First he was right on top of everything and helped me to establish accounts and make the best choices for my money. Thanks so much!”