Verizon's local store, Cellular Sales, located at 1018 W Sunset Blvd, provides an exceptional in-person Wireless experience. The store's wireless sales consultants are praised for their exceptional customer service, knowledge, and professionalism. Customers highlight the outstanding assistance they received from representatives like Parker Heiner and Jonny "The Bow Tie Guy," who were described as incredibly helpful, patient, and knowledgeable. Clients report that these representatives went above and beyond to address their concerns, whether it was upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+, or resolving issues with older devices. The store also offers a wide selection of wireless accessories, exclusive Verizon services, and the latest promotions. Overall, the Cellular Sales location has transformed the customer's perspective of Verizon, with one reviewer stating that the store has become a "must-visit" destination due to the exceptional service provided by the staff.
Joshua was super helpful! Got me everything I needed :) I’ve been in here a lot and the people are great
July 2026
Joshua was the best to work with! He helped me pick out the best new phone for my needs and taught me how to use it quickly, also helped me clear out the extra apps and subscriptions I didn't need. He was kind and fun to chat with. Highly recommend him and his store to anyone.
July 2026
Several things going on at once, swapping a line from AT&T, activating a new phone on the account as well as activating a second, non-Verizon phone. It could not have been handled any better than Mason handled it. It was a pleasure working with him. This store seems to be all about customer relations. Very nice experience.
