Cricket Wireless Authorized Retailer in Taylorville has received positive feedback for its exceptional customer service under new management. Customers praise Danielle and her team for their kindness and understanding, especially during returns and exchanges. Lucia, a standout sales representative, is highlighted for her expertise and patience while helping customers, including assisting with iCloud backups and providing support with new devices like the iPhone 15 Pro Max. Reviewers appreciate the helpfulness of the staff, noting that they are knowledgeable and prompt in addressing customer needs. Overall, the store is recognized for its friendly atmosphere and commitment to excellent service, making it a preferred location for phone purchases and support.
Really kind and patient employees. Our son is autistic and they did such a great job with him. Definitely recommend. (They also speak Spanish!)
October 2025
The lady that was trying to help me get my phone fixed was really nice that's why I'm giving you guys a five-star rating otherwise I'd give you like a three-star rating for your service stuff
March 2025
Very nice gal, go's above and beyond for me every time I come in here. Very nice vibes 👌 thanks cricket!!!
