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“Our experience was Excellent. One reason was GREY the manager of the Bountiful Store exchanged phones from 13 to 15 pro. There is a lot to do. Grey was so knowledgeable I told her her boss should give her a raise!!!!! Any more no matter where I go the trainee is teaching the trainie!!!!! So again Grey you inspired me that not all is lost!!!!
Lois & Dave Davis”
“The boys at ZAGG in Farmington were great. Very knowledgeable and professional when they were doing the installs on my S25 Ultra and iPhone 16 Pro Max. They let us know about phone case trade-ins for discounts on Zagg brand cases.”
“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“Fredy was the most helpful employee! Super knowledgeable about the products and went above and beyond to help me out with my situation! Give that man a raise! And this is the best metro PCS store in the area. Great products and great sales associates.”
“Simon was amazing and went out of his way to help us with a very complicated billing issue that we were struggling to understand. He was so friendly and helpful! Thanks Simon! You rock!”
“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
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“Cody and Ty were so helpful all three times me and my family members came in for upgrades and help with our phones, great service!! We plan to continue coming here for all our phones needs. Thank you T mobile”
“David made getting my phone upgrade super easy and quick. I couldn’t believe that he has been working at the store for a month because he was so informative and professional.”
9AM - 9PM
180 N Main St, Kaysville
Mobile Phones
“Stress-Free experience! The staff patiently walked me through my options and helped me set up my new phone. No issues! Thank you to Tanner and Daniel for the help. Great job! Highly recommend.”
“Every time I’ve had to go in for help the workers have been great. Last week Walker and another male employee helped us. They were nice and helped us fix our issues.”
10AM - 8PM
24 S 500 W A, Bountiful
Mobile Phones
“A really amazing experience! Gage made sure we got the best plan possible, did all the work for us, and helped my family get the best discounts, use him if you come to this store!”
“100% recommend the Bountiful location!! The store manager and other employee's are always very helpful and kind! They go above and beyond! I’ve been to many other Cricket stores, but this one by far, is THE BEST!!”
“I went to To mobile on North Temple Friday and spoke with Stephanie manager I able to get one of my case I needed for my phone they didn't have but she said Monday she would the other Stephanie treats her customers with honesty and respect I would recommend that place to anybody their prices are fair and reasonable”
“My boyfriend & I went in to talk about our plan as it was too high for us financially & we couldn’t figure out why. We got that resolved & then we started asking questions about possibly renewing with them. They were ALL (Julien, Jonathan & Emily) extremely helpful! They showed us all of our options & what we could do. We didn’t intend on going in to upgrade our phones but we did bc of their customer service. I am also a very indecisive person who doesn’t necessarily need all the top tier things but more so the bang for our buck type. Emily REALLY helped me decide & gave me honest feedback WITHOUT trying to upsell me. This is exactly why we decided to stay with them & we left extremely happy. Thank you!!”
“Tyson helped my husband and I get Apple Watches for our girls. We went late on a Saturday night and he was great to answer all of our questions. He was also honest and nice!”
“Dominic was very helpful getting me set up with a new plan. There were also some system glitches while setting up that he was able to easily navigate so I didn’t have to worry about it. Very appreciative of his help!”
“Jeremy is amazing I came in super upset I locked myself out of my phone he factory reset it for me I now have access to it and I just want to super thank him and boost Mobile for making my life amazing”
“Nick and Peyton were friendly, knowledgeable, and helpful. I felt like everything was done painlessly in getting my data switched over to a new phone. Appreciated their help a lot.”
“Jack R, the on site Verizon representative, listened attentively to our concerns and offered several alternatives and options to address them. He was very helpful, and assisted us on getting the service changes we desired.”
“The gentleman with long brown hair was extremely calm & helpful. I like that vibe when needing help. He helped me figure out I had insurance (Totally forgot I had insurance lol) and can go that route for a new phone. Super legit & laid back. Now I've got a new phone en route and am still a happy camper. Thanks again good sir & Tmobile. You always take care of me.”
“My mom is on my plan and she lost her phone last night. We went in this morning and Rosie, the store manager, helped us out. She was amazing!
She made everything super easy and fast. She was very patient, knowledgeable, and genuine and obviously wanted us to have a good experience. I wish there was a Rosie at every place I had to go!”
10AM - 7PM
836 W N Temple St, Salt Lake City
Mobile Phones
“The worker April I believe her name was, was totally awesome. I had a whole lot of issues with trying to get service and stuff happening. She was patient and helped me get through it all. Probably the best experience with an Cricket store worker...”
“I was helped by a woman named Joy at this location in slc. She provided me with excellent service, she helped me resolve an issue on my account, and she sold me a great quality case for a reasonable price. I was very grateful and I will definitely return to this location again for anything regarding my cricket account from this day forward.”
“Quincy was incredibly helpful and made this process a breeze. He was honest and he communicated every detail with us. All questions were answered thoughtfully. I expected this process to be a nightmare, and it just wasn't. We also witnessed his interactions with other customers and he promptly addressed them and gave them the opportunity to schedule an appointment to be seen later instead of waiting. Thank you so so much, Quincy!”
“Calling T-Mobile is torturous, I have wasted days of my life on hold for them. I have not had many good experiences at the stores either but this one did a good job for me today.”
“We don’t live nearby, but needed to get phone fixed. Been to many locations before and customer for 10yrs. This was the best service we’ve received in a Metro T-Mobile Store. Thank you Ray for your assistance. Will definitely make the drive to this store if we need more help in the future.”
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“Caelyn was awesome! After being in the phone for 3 hrs with ATT and still not getting issue resolved, came in to store and she had it resolved in 15 minutes. Very pleasant to work with and a smile on her face and a great attitude. Should have come
here in the 1st place. Ask for Caelyn when visiting the store?”