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“We had a sweet puppy who we were going to have to put down. He passed away before our appointment. To our surprise we received the sweetest condolences card signed from everyone. It was so nice to have them show love for our puppy Jeff.”
“I have been there now quite a few times in a 2 week time frame. My dog being a new patient got sick they took me in instantly and kept on being accommodating for us and still do I am very impressed. We are still trying to figure out what is going on with my Lolo and it really seems like the whole team at Mountain Vale is going above and beyond from front desk to vet tech to vet Lolo and I thank you ?”
“Really great service..had to put my dear pepper to sleep. everyone Was soo nice and understanding.. and soo caring to deltail.. it was just very very beautiful thank you”
“We have a very large dog (140lbs so far). Some places seem very hesitant to see him. The doctor and staff here have been happy to care for him and have been very good, friendly and calm when working with him. They have offered helpful advice and helped us out with a few issues for him. Would love to see some expanded hours as we have had one emergency where we had to go elsewhere, but we will continue to take him here for his care when we can.”
“I absolutely love Banfield for all my pets. I started with my family pugs and I have 2 cats of my own now. I recommend this place to all my friends and family and even people I meet. The staff is amazing and always super attentive. They always answer all my questions and recommend me option for my pets. They make it a point to memorize everyone and there pets.”
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“I thought they were very friendly. They took time to answer my questions and go over what to expect with a new puppy. They gave us a few referralson trainers. Overall very knowledgeable.”