“Phenomenal experience at this branch! I had a passing in the family, and Alize was very professional and helped navigate the waters easily. It’s hard to personalize this type of setting and yet, they were great, thorough, and emphatic. A lasting impression on our family, and a resounding example of excellence in customer service. Thanks to Alize, Jenn, and staff for your help and overall welcoming environment!”
“It was horrible. You cost me problems when you took it upon yourself to stop a transaction that was very important to me. I had worked on a deal for many months and when it came to fruition and me paying my final part, you stopped my wire, and refused to send it.”
“We recently closed on a home loan through Cyprus CU. We struck gold by having Maria Powell for our loan officer. She's highly intelligent and very knowledgable of the loan process. She was a huge support and a wonderful advocate for us on every level from start to finish. Maria was always available anytime we had a question or issue and would take care of our concerns very quickly. She's friendly and has a special way of explaining things in a non- condesending manner. She made the difficult process of purchasing a home less stressful and it was much appreciated!”
“Jessica was fabulous, did everything we needed and pro-actively told us about more / better services than what we were receiving. She was a tremendous help. A+ service with a smile”
“Trinity is so wonderful with dealing with my sons account 😁 and all the headaches. Loves how she made us feel so at home like we where old friends she has us coming back to afcu to do business”
“I am a new client (approximately 3 months) with Cyprus Credit Union and I have been very impressed with their transparency, helpfulness, and great customer service. I am closing my account with a very large well known bank (you know who you are!) after 30 years. I was just an account number there. Looking forward to a long happy existence with Cyprus Credit Union.”
“Troy Wright convinced me to switch over my HELOC and get better rates, but since Troy is my brother, he handed me over to Isabelle Sellers to get it done. She was very patient with my lazy attitude and helped me save about $1,200/yr. Thanks for the team effort.”
“Juan was awesome.
He handled the process with great customer service skills and very knowledgeable about the product/services that I needed. If needed I would look for assistance from Juan again
Thanks Juan you deserve a 2 hour lunch! ?”
“Lulu was great was very welcoming and was extremely helpful answering all of our questions, as well showed us a neat trick to count and organize money at the same.”
“Great customer service and great checking account with overdraft. Abilities that help when needed. This staff is great and i'm very happy with this credit union”
9AM - 2PM
2850 W 3500 S, West Valley City
Credit Unions
“Levi at Mountain America was outstanding. He was professional, patient, and genuinely cared about helping me understand everything clearly. He took the time to answer all my questions, made the process smooth, and treated me with respect from start to finish. You can tell he knows his job and actually wants to help people, not rush them. Highly recommend working with Levi if you get the chance.”
“Diana has solutions for every challenge, dream, and plan we bring to her. She is incredibly professional, patient, and friendly. My husband and I are so grateful to have met Diana at Deseret First. She has truly made our lives better. Thanks to her guidance, we were able to open accounts for our family, buy cars, and so much more. She’s absolutely fantastic!”