Prime Storage offers clean, secure, and affordable self storage units. Reviews highlight that the facility feels very safe, with staff screening tenants effectively. Many customers report fantastic and amazing experiences, noting the local teams are friendly, professional, and wonderful to work with. Specific staff members are praised for clear communication, going above and beyond, and providing great customer care. They help make the process stress-free and easy, ensuring customers get the right storage at an affordable price. Staff are described as speedy and helpful, even staying late to assist, showing they genuinely care about the customers. The overall service is rated as second to none, making tenants feel welcome and that their possessions are secure. Highly recommended.
Prime Storage on 5718 West, in the Salt Lake is great to work with. Alyssa answered the phone, not a call center, and provided competitive pricing. Alyssa even walked me to proposed units to see if they would meet our needs.
September 2026
Great facility. Staff are always nice and respectful. Would recommend.
August 2026
Excellent experience with the site manager, Alyssa, and her associate, Whitney, at this location. Super efficient, knowledgeable, and great to talk to. Highly recommend!
