Burton Snowboards Global Headquarters provides fantastic customer service and support, even during tough times like technical issues. Staff members are helpful, kind, eager, and professional, going out of their way to make exchanges easy and solve problems. They are very knowledgeable about products, from older signature lines to new drops, and provide informative insight into the company history and culture. The team works hard to ensure customers are set up correctly, contacting other stores to find specific items and handling warranty needs efficiently. The business is known for having the best jackets, gear, and equipment. The stellar Burton culture at headquarters is evident through the great staff and their fantastic customer service.
Always stop by on the way home from Stowe. Big selection with always friendly staff. Cool to see all the snowboard history that’s in the hallway.
April 2024
Took the tour and our guide, TK, was awesome. Definitely a must if you are a boarder. We caught end of season deals too at the store. ❤️
March 2022
Luke was most helpful and professional in helping me find replacement parts for my Burton bindings. Excellent service, wasn't on hold long at all. Thanks Luke!