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“A BIG shout out to Aidan DeLuke, Branch Manager, Enterprise Rent-A-Car, Burlington International Airport, South Burlington, Vermont, for his very professional treatment to me in resolving the problems experienced with my car rental. Aidan is the example all employees should follow in making Enterprise a great customer-centric operation. Thank you, Aidan. Also, a thumbs up to Andrew Hardy, Branch Manager at the Enterprise location at 1116 Shelburne Road, South Burlington, for his quick assistance in replacing the inoperable Audi with the Nissan.”
“I am a tried and true Enterprise customer. My only wish is that the corporate office would be as responsive as their employees. The Taylor family (owners) hide behind a fortress.”
“This just a quick shout out to the team at BVT. Our flight was delayed (1 AM ish) so I gave a quick call to the local office. The gentleman I spoke with said not to worry we'll have someone there for you. Upon arrival Almas P. was there with a smile and got us a great car. Thanks guys!”
“Staff was fantastic. I even ended up unexpectedly needing the recall did longer and Staff was amazing. They were very helpful and understanding. They made it very easy on me so I could focus on our situation. I want to thank them all for their grace and understanding. I will 100% go back to this location”
“Arrived at the Burlington, VT, airport late at night due to flight delays. We had reserved and paid for a rental car with Budget, but we were told upon arrival at their counter that they had already rented out all their vehicles. We were infuriated! RESERVED AND PREPAID!!! Fortunately for us the young man at the Enterprise/Alamo desk worked very determinedly to find us a one-way rental to Portland, ME, which worked out fantastically for us! Kudos to the young man and Alamo!! I wish I knew his name. Maybe you can determine that from the date… June 20 late in the evening… at BTV airport? He deserves a Gold Star!!”
“Great place to rent a vehicle and Jason at the Shelburne Rd location was great. However it stated that I drove over 1900 miles on my receipt. That is false. I drove from BTV to Mystic, CT and back. I used the car to drive down, parked it and then drove back to BTV. No driving in between so that is about 600 miles more or less. Where the extra 1300 miles came from I don't know.”
“Excellent all around. Even when I got their voicemail, they got back to me. Quick and easy pick up and drop off. Finally, they had two rescue dogs in the office. That says it all!”
“I have had bad luck with Hertz in other states, so was worried about booking with them. I had the most exceptional service, fastest check in and nice car. I had a quick resolution to a very minor issue too. Highly recommend!!”
8AM - 12AM
1200 Airport Dr, South Burlington
Car Rental
“the young woman who assisted and guided me through the check in and the process of getting me on the road was professional, knowledgeable and just an excellent person. You can be proud of her.”
7AM - 12:15AM
1200 Airport Dr, South Burlington
Car Rental
“Budget Car Rental at BTV was a good experience. Only second time renting and the staff was very friendly and helpful. Plus I was given a car with great gas mileage to boot! Thank you!”
“***First thing to note*** this location DOES NOT HAVE FASTBREAK even though there is a sign at the counter. Get in line with the regular line as there is only one person working the counter.
After reading all the reviews I feel as if I lucked out. Our car smelled some but the SUV had a full tank of gas and had appeared cleaned out inside but the outside was dirty. Not horrible. I didn’t wash it while I had it. But did have to clean off the back up camera.
We returned the car early Tuesday morning about 4:15am and dropped the keys in the drop box on the counter. I made sure I took video of EVERYTHING!!! Always get a video and writing what someone quotes you or promises you.”
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“Absolutely recommend carshare, especially if you are a college student with no car on campus! They are really accessible and if any issues arise, someone always answers your call! Love it!”