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“If you’re looking for old-fashioned customer service with a smile, Shelburne Aubuchon Hardware is the place to go! Every single time I visit, the staff is incredibly friendly, knowledgeable, and genuinely eager to help. They always take the time to point me in the right direction and make sure I find exactly what I need.
What really sets them apart are the thoughtful little extras. They’ve surprised me with coupons I didn’t even know were available and even gifted me a complimentary citronella candle—such a kind and unexpected gesture! It’s clear they truly appreciate their customers.
Their consistently positive attitude, willingness to help, and exceptional customer service make every visit a pleasure. I highly recommend Shelburne Aubuchon Hardware to anyone who values knowledgeable staff and a welcoming shopping experience. They’ve definitely earned a loyal customer!”
“Mike and Brad did an amazing job. Always arrived when he said & completed the project as promised. I was worried about the amount of dust having unfinished hardwood floors installed due to the need to sand & stain the floors in place. But I was very surprised that the equipment & the process had minimal dust. The new flooring met up with our existing hardwood floors & they matched them perfectly. I’m one to get multiple quotes for home projects & Mike was far less expensive than the other quotes. I highly recommend them for your hardwood flooring project.”
“I go here all the time because no matter what I need to do/find to buy, there’s always someone who can help. Thanks, Darien, for the expertise and advice today!”
“Fantastic people to work with. Every interaction has been 100% satisfying with regard to available product and working within budget. Their biggest asset goes home at night.”
8:30AM - 1:30PM
160 E Main St, Richmond
Hardware Stores
“I love Richmond Home Supply. Everything you'd want from a hardware store and more. The staff knows the location of every single item in the store. You can buy a single bolt if you want to. They'll load up your car if you need help. They'll help you order a big load of wood for your raised bed. Before heading out to Home Depot or Lowe's, try Richmond Home Supply first.”
“My wife and I have shopped at Close to Home for years. With our most recent project, Ernie Hathaway helped us transform our primary suite's bathroom cabinet hardware from something we liked to what we love! Thanks so much, Ernie. Your guidance and professional opinion were super valuable to us.”
“Great guys very knowledgeable. New to tig welding and the guys a Haun got me setup. With a new welder for my shop. And everything I needed. Can recommend enough!”
“I don’t normally write reviews but I felt the need to for my experience today. These ladies went above and beyond today and their customer service skills are exceptional (which is hard to find these days) they all seem to enjoy what they do and are more than happy to help you find whatever it is you need. From the second I walked in the door, to the time I was walking out of the door I was treated with respect and was helped with everything I needed. They even helped me load my purchase. I will return to this store without hesitation. I wish I had caught their names, but (if the owner see’s this) the employees you have are going to keep customers coming back to your store! They’re just that awesome! Props to the manager and her crew for running a well managed, clean and efficient store. Thanks again! - Colt”
“Great service very friendly honest and helpful. Cost conscious and not trying to upsell. Decided to buy locally rather than online and glad I did. The shop dog is also super sweet”
“Great service! Everyone is very nice and helpful. Rex in the warehouse has been helping me out for years. Jeff runs a great crew of people.
The quality is great and always in stock. I've been going hear for years.”
“Hard to find help sometimes, but they're always friendly. And when we ask for help, they're great, and we go. There quite often cause we like it. Good prices”
“These guys have every single you could ever desire. The employee who helped me was awesome, and exceedingly helpful. I'll be visiting them again very soon I'm sure. Check it out!”
“They were able to find the culvert pipe I needed and get it to the store in less than 24 hours. Also went above and beyond helping me out with a tricky loading situation. All around great service and people, highly recommend!”
“Bought my washing machine from Williston, VT's Home Depot. I can't say enough about this store's excellent service. From my phone call to customer service at corp headquarters, to the delivery and service people of my washer, to the product itself. Excellent. Great communication (speedy and thorough,) professional delivery people, and excellent communication from all areas of my purchase and delivery, HD is top notch.”
“The SB Lowes Manager, Dominic, went above and beyond to help with an issue with our new LG washer (which is a total lemon). LG has given us the run around for more than three months but Dominic has been kind enough to spend hours on the phone trying to get LG to make good on their product. It is amazing to me that a store manager has to spend hours of their time dealing with these awful appliance companies while trying to manage a store. Thank you Dominic. Fingers crossed that LG will take their terrible product back.”
““⭐️⭐️⭐️⭐️⭐️ Adam and Caroline at the Pro Desk were outstanding. They were incredibly knowledgeable, listened carefully to what I needed, and helped me find the best solutions quickly. Their attention to detail and the level of care they showed turned what could have been a stressful project into an easy, positive experience. I’m very grateful for their exceptional service and would highly recommend working with them.””
“Very efficient, friendly, and helpful personnel. But, do not make transactions by phone. You will not be able to complete anything by phone. I wanted to complete one transaction pending to be delivered to a different place than my residence and I had tried for 2 different days for a soul to help me by phone. I ended up traveling two hours to complete the transaction in person.”
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“Duane is always so helpful in helping me find the exact items I need. When the store was getting reworked he helped me find anything I needed. Always going above and beyond. When the store doesn’t have the items I need he’s quick to offer ordering it and getting it shipped to the store.”