“I had been patronizing another store where I got to know the staff there well. I was shocked to find out that that particular store had closed, and decided to go to the Essex store. Imagine my pleasure and surprise to find Garrett at the helm of the store. He had accepted a position as Manager there.
As long as I had known Garrett, I had been impressed with his leadership stance at the first store and I was able to notice that he had brought his skills into this new store.
The store was clean, the layout is good, and the flow of service is efficient. Very importantly, the staff manning the different stations were very helpful and welcoming.
I plan to continue to patronize this store because of my first experience the other day, and because I have every confidence that, under Garrett’s management, the store will do well and will work hard to ensure that the customers’ needs are delivered well.”
“Recently mailed something and the staff who helped was knowledgeable, attentive friendly and found the best deal. I have always been impressed with the wonderful service at this location.”
“Efficient but could use a 2nd cashier service person at the front . As the cost of stamps go up, the less staff you have serving the public ? Doesn't make any cents $$$!!!”
“Staples is my go-to place for all my coffee k-cups. Ordering process is quick and easy, the price is always right and both pick up and delivery are a piece of cake!”
“The folks here have been so kind and patient every time I walk in, even when there's a line out the door they've been respectful and efficient. No complaints, keep killing it guys!”
“They certainly have staffing issues and serious delays but i want to acknowledge the Postmaster who when he heard that some of my delayed packages had medical related items delivered them himself later the same day…. That was a greatly appreciated surprise - thank you!”
“The staff at the FedEx are super helpful and are able to get to the right packaging you need for your shipping needs. They were so kind and help me get some really important things shipped off.”
“Friendly and pretty efficient. The two women working the front desk did a fine job of taking care of everyone and got everything done pretty quickly.
Happy with the service here!”
“Kind, patient, always helpful. Doing their best, even with short staff. Sometimes community members sign up to drive routes for a short time to help during heavy months (x-mas, etc). So wave, because the random car that pulled up with your packages may be your neighbor. :-)”