U-Haul Moving & Storage of Rutland offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Despite Rutland’s reputation, customers have found the location’s service to be exceptional. The staff, especially a key team member, are praised for being knowledgeable, patient, and personable, making the rental process easy and friendly. Customers appreciate the in-person service, which allows them to ask questions and feel comfortable, especially when returning trucks after dark. The store is described as clean, well lit, and well stocked, contributing to a safe environment. Staff members go above and beyond, assisting with logistics, even during challenging situations like road detours caused by flooding. One customer highlighted how an employee, referred to as Patrick, was an "U-HAUL Angel," helping with complex transfers and providing reassurance. The team is recognized for their helpfulness, with some staff working diligently alone yet still providing excellent service. Overall, the Rutland location is highly recommended for its friendly, helpful staff and smooth rental experience, making it a reliable choice for both local and long-distance moves.
Nicholas is extremely professional, and could not have been kinder! Uhaul should be proud to have him as their employee and in the front line for customer service! Very well done Uhaul! Sincerely, Bob Reuter
August 2025
Excellent customer service, friendly staff and good clean equipment with plenty of supplies.
July 2025
Above and beyond! They helped me package my item knowing that a different item I shipped out from UPS was broken and how disappointed I was. No extra charge- just great people with a heart!
