Safford Brown Mazda Alexandria is a Mazda dealership in Alexandria, Virginia, serving the Washington D.C. and Arlington areas. The dealership is known for its "Buy Happy" philosophy, offering great value and benefits to its customers, such as added warranty coverage and complimentary services at their service center. The reviews of the dealership are overwhelmingly positive, with customers praising the honesty, professionalism, and friendliness of the staff. Customers have had seamless, transparent, and genuinely pleasant purchasing experiences, with salespeople like Abdel Neda, Abdul, and Alex providing excellent service. The finance and paperwork process is also described as clear and straightforward, with no surprise fees. The service department has also received high praise, with customers highlighting the quick turnaround, thorough inspections, and the mechanic's willingness to explain the findings. The dealership's commitment to customer satisfaction is evident, as they treat each customer like a person, not just a quota. Overall, Safford Brown Mazda Alexandria is a highly recommended Mazda dealership, known for its fair, friendly, and honest approach to car sales and service. Customers who have had negative experiences at other dealerships have found their faith in the car-buying process restored after visiting this dealership.
Andrew is so knowledgeable and helpful. He helped make the car buying experience enjoyable! Car was delivered in perfect condition. And the financing department was super helpful!
November 2025
Purchased my second 2026 Mazda Cx-50 & the experience is always amazing
November 2025
Sandra was very professional and courteous. The inspection video was delivered within 20 minutes, the mechanic explained what he saw, and Sandra provided recommendations on when the proposed services could be completed. My car was washed and vacuumed and I was in and out of the service area fairly quickly. Highly recommended.
