Cox Store in Alexandria offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers appreciate the knowledgeable and friendly staff who provide personalized support to enhance their in-store experience. Many reviews highlight the dedication and patience of employees, such as Rick and Dimitri, who assist customers with everything from transferring numbers from other carriers to resolving technical issues. Visitors report quick service, often being helped within seconds of entering the store. The staff is described as thorough and helpful, making the buying process smooth and pressure-free. Customers also value the exclusive deals available for Internet and mobile plans, often finding themselves paying less than with previous providers like Verizon. While most experiences are highly positive, one reviewer noted a less engaging interaction with a specific employee. However, overall feedback reflects a commitment to customer satisfaction, with staff going the extra mile to ensure issues are resolved efficiently. Many customers express gratitude for the care and attention they receive, making Cox Store a recommended choice for those seeking reliable internet and mobile services.
Thank you the the staff at the Kingstone location, Mr. Cammie, Ms. Rhonda and Mr. Ricky! Excellent customer service.
October 2025
Very nice and welcoming staff. Very professional and helpful.
June 2025
I went to Cox Store in Kingstowne Alexandria Virginia. The one who help me name Ronda is not friendly. I noticed that she is not helpful and every time I ask. She’s giving me a look and told me why Iam asking since I already called on the phone. She is not fitted on this kind of job.
