Internet Service Providers in Alexandria, VA
20 locations found near Alexandria
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Internet Service Providers
Internet Service Providers
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
Internet Service Providers
“Ali was ABSOLUTELY great!!! He assisted us when 3 prior stores couldn't, he gave us a fantastic deal very knowledgeable and able to answer any questions you may have in a clear and concise manner would highly recommend everyone try this store and ask for Ali I came from a completely different state and it was still more than worth it!!!”
Internet Service Providers
“Just recently had a great experience with the team there upgrading my families phones. Bryan and Justin did a great job helping us out while managing multiple customers at the same time. Very impressed and appreciate their professionalism, expertise, and patience. If you are going to this store, talk to those two.”
Internet Service Providers
“I recently visited the T-Mobile store, and the service was exceptional!! The staff was knowledgeable, friendly, and went above and beyond to assist me with my questions. The store had a welcoming atmosphere, and I appreciated the efficient and hassle-free experience. Highly recommend if you want a wonderful experience.”
Internet Service Providers
“Jay was extremely helpful and informative. She helped me understand the bill and really made sure I understood every detail of the upgrade and equipment I was purchasing. She helped me get a great deal, so I came in to cancel part of my service and left instead with upgraded equipment and paying less each month! Amazing customer service experience thanks to Jay!”
Internet Service Providers
“A very wonderful shop with caring and supportive staff.Deangelo was very patient with me since I came in asking him for help with my new phone screen protective shield. Then he waited all the way until we transferred my old phone data to the new one.He is very agile and supportive with customers and does the best to make customers happy and satisfied.”
Internet Service Providers
“MARIA CAMPOS IS A VERY FRIENDLY AND KNOWLEDGEABLE SALES ASSOCIATE. SHE MADE MY DATA TRANSFER AS EASY AS 1 2 3 . IT WAS LATE AT NIGHT BUT SHE WAS MORE THAN WILLING TO HELP. THANK YOU MARIA CAMPOS I APPRECIATE YOU!”
Internet Service Providers
“Yovanny is amazing. He was able to help me and answer all my questions. He was extremely patient with me. His customer service was so good I decided to buy the new iPhone 15 pro max. Thank you so much I will definitely be back.”
Internet Service Providers
“Cynthia was amazing. She took care of switching me over from t Mobile I'm less than 20 minutes. The process was so much easier than expected even though my family has a ton of devices. She was also the only Spanish speaker so she had to take payments, be a translator and take care of lots of other people but somehow made it so that I felt prioritized.ia shocked when she said she wasn't the store manager.We've had a lot of bad experiences with T-Mobile stores so this was a incredible introduction to Verizon”
Internet Service Providers
“Ask for Paula - She should be running the whole corporation. Answered everything and got me set up in under 5 minutes and was very polite with me when I was not in the best mood after spending an hour and a half getting hung up on by customer service over the phone. Paula is the reason I stayed with this company when I was just about to switch providers.ASK FOR PAULA!!!”
Internet Service Providers
“This location always looks closed.But, I came in on a Saturday to upgrade my watch and phone.It was very busy, and I was greeted as I came in, and waited to be helped.The staff was very professional, and spirited... even though for the whole 3 hours I was there (i left while they were upgrading my phone to get lunch), people were pouring in. I'm not even sure if the employees were able to get a lunch break that day. From 11am- 4pm they were helping me and others, no one left the floor.I remember a male named Quan, and possibly manager Joe, and the male helping me the most... I could not remember his name (maybe sebastian, not fully sure).But all three were attentive, professional, patient, and helpful.They were swamped, and I still highly recommend their services. Thanks T-moble!!Only issue I would comment on is that it's annoying new customers get all of the new deals. I have been a t-mobile customer since I was 13. It's been over 12 years, and I have to start a new line and upgrade my plan to get promotions. So now I have 4 lines with only 3 devices, because it would be cheaper than to simple replace my old phone and old watch on the same line. So now instead of 3 devices and 3 lines, i have 3 devixes and 4 lines...but my bill is less. I get the the allure of new customers. But let's make life easy for the preexisting customes, and have a promotion for the people who have kept thir business going for years.”
Internet Service Providers
Internet Service Providers
“Jeyson the store manager was fantastic! We came in looking to get a phone and add a line for our daughter for Christmas and he was so helpful and knowledgeable about the devices, promos and best options for us. We ended up getting a phone, new line and after asking about Apple Watches, 2 of those for ourselves. I highly recommend this location for anyone who appreciates great customer service and support. We will be back for any of our future T-Mobile needs!”
Internet Service Providers
“The staff here is very friendly and helpful. Shoutout to TJ, though, because he made the experience 1000x better!! His friendly attitude made it a pleasure to work with him. Even though we had to wait a bit since everybody was busy, he came right over and greeted us with a smile once he was available. Everything went smoothly, and his amiable demeanor made our trip not seem like the chore it was. Hassan was also a nice assistance. They are valuable assets to T-Mobile :)”
Internet Service Providers
“Fast service but check your plan and receipt apple music apple one cost $10 not included check your receipt for the $10 add ons and 17 insurance or $60 group insurance”
Internet Service Providers
“Kudos to Justin & Brianna , I just recently switch from AT&T to Verizon and the customer service was outstanding. Had some trouble with porting the phones but they worked until they made it right .. excellent customer service”
Internet Service Providers
“It is unfortunate that there are so many negative reviews, but I have to say my husband and I actually had a fantastic experience at this Xfinity location. We worked with Elise Atkins who greeted us the moment we walked in and explained the available special for internet. She was professional, informative, patient and kind and helped us get signed up. The entire process was quick and we are very happy with our service!”
Internet Service Providers
“Ana Mezza she was the most wonderful experience that I ever have to get a 3 lines in phones in the carrier in the United States , she was the best experience ever!? I highly recommended to anyone when get to the store asking for her. She is amazing person help you in all the steps and explain to you all about the plants and try to help you out with everything.”
Internet Service Providers
“Cammie was our service representative in the store. We picked up our first time Cox Contour box. Plug and play wasn't possible, even though we tried four times. A technician came three days later. All's well.Great friendly kind staff!!”
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“Went to this store today to upgrade phones and get on a new phone plan. The customer service we received was nothing short of spectacular. John went above and beyond to help us start the new plan, get the best deals possible on our new phones, and transfer all of our data. It was a very busy day in the store/ w Verizon corporate, and he was doing a great job helping multiple people at once and expediting what he could. Although we primarily dealt with John, we also interacted with Anthony and watched him deal patiently with customers who came in with questions not necessarily related to Verizon service- he kindly answered them and explained thoroughly to ensure they were able to leave with some sort of solution or advice. John and Anthony held it down on a very busy day and I’m glad we got to work with them. We’ll surely be back for all of our Verizon needs! Thanks for everything John!”