Internet Service Providers in Alexandria, VA

13 locations found near Alexandria

“I first posted a bad review because there was some confusion with Verizon online. The managers reached out immediately and helped me out. Thanks to Ali for the great service.”

4.6 Superb327 Reviews

“Good day, I worked with John Hilton at this Verizon store who was terrific. He assisted me in reducing some costs on my I-Phone service since I was furloughed which was really appreciated. I also purchased Verizon wi-fi and You Tube TV and was finally able to cut the Comcast cord!! John helped me create a Gmail email for You Tube and also spent a lot of time with Verizon HQ for some assistance with my account. He was very nice, patient and considerate. I really appreciated all his help. Recommend him to everyone.”

4.6 Superb232 Reviews

“Quick efficient very helpful staff. The only thing I don't like is if you have a problem with a damaged phone you have to go so far to get it repaired. Other than that great place”

4 Good154 Reviews

“So this guy Yaw... He really is the BEST of the best. I was with him all day unfortunately because I had specialized issues with my old phone and I was scared I was going to lose family photos, and other important information. He set my mind at ease and helped me get all that information transferred to my new phone and set up how I needed it to be. He's a total rock star and all of you need to go work with him! I give him 100 stars out of 5!”

4 Good137 Reviews

“Wes was the absolute man & helped us with a fios order that was a mess. He made not only our experience with Verizon better, but also made us laugh. We will go back to him for all things Verizon! Thanks Wes 😊”

3.8 Good240 Reviews

“Go talk to Mike! If Mike is working, the moment you enter the store you're going to get a greeting from him. He was so kind and patient and easy to work with! We had a lot going on with our family account, trying to get a new phone for my daughter, switching primary account holder. Just so much going on. But he got us through everything and helped get everything set up perfectly on the new phone. I can't say enough good things. T-Mobile needs a Mike in every store. We are luck to have him here locally in the Rose Hill store.”

3.9 Good79 Reviews

“Hello. My name is Josiah Johnson and I'm a customer of Boost Mobile and I just wanna give somebody a shout out. Her name is Jessica, she's very customer service, the best customer service I've ever had, at 6241 Little River turnpike, she needs a rase!!!!!!!!!”

3.8 Good45 Reviews

“Cynthia was amazing. She took care of switching me over from t Mobile I'm less than 20 minutes. The process was so much easier than expected even though my family has a ton of devices. She was also the only Spanish speaker so she had to take payments, be a translator and take care of lots of other people but somehow made it so that I felt prioritized.ia shocked when she said she wasn't the store manager.We've had a lot of bad experiences with T-Mobile stores so this was a incredible introduction to Verizon”

3.4 Good28 Reviews

“Flori provided outstanding customer service today. She was patient, knowledgeable, and made sure all my questions were answered. Her positive attitude and professionalism really stood out.
I had a great experience that I have never had in other location specially the van dorn location the agent there was rude thanks to Flori today . She went above and beyond to help me and made sure everything was taken care of. Her kindness, patience, and expertise made a big difference. Customer service like this is rare, and I truly appreciate it.”

3.4 Good110 Reviews

“Mr. Jose helped me select a phone today. He was very patient, kind, and courteous. He demonstrated willingness to help. He was very knowledgeable on the devices, various promotions, etc. His customer service standards are exceptional. Thank you for having him in your team.”

3.3 Good87 Reviews

“Coming here was a great experience! I stopped by to drop off my mom's equipment, and they made sure everything was efficient and painless. Dimitri was especially welcoming, warm, and helpful! Thank you!”

2.9 Average161 Reviews

“Great customer service. Have an appointment. Expect to have to wait past your appointment time, because staff spends the time necessary to finish with the people ahead of you.”

2.7 Average137 Reviews

“Diego was the consummate professional. Detail oriented and guided me through the process Please acknowledge Diego at the highest corporate level as I will likely switch to become an Xfinity customer

Gustavo Envela

USA-AFRICA Consultant (since 1990)

*Stanford University Graduate Class of 1990

*1984, 1988, 1992, and 1996 Olympian (EQUATORIAL GUINEA-Sprinter)”

2.8 Average114 Reviews