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10AM - 5PM
711 King St, Alexandria
Mobile Phones
“I first posted a bad review because there was some confusion with Verizon online. The managers reached out immediately and helped me out. Thanks to Ali for the great service.”
11AM - 5PM
3518 King St, Alexandria
Mobile Phones
“Good day, I worked with John Hilton at this Verizon store who was terrific. He assisted me in reducing some costs on my I-Phone service since I was furloughed which was really appreciated. I also purchased Verizon wi-fi and You Tube TV and was finally able to cut the Comcast cord!! John helped me create a Gmail email for You Tube and also spent a lot of time with Verizon HQ for some assistance with my account. He was very nice, patient and considerate. I really appreciated all his help. Recommend him to everyone.”
“This is the place to go for all electronics service needs! I've been a customer for years, and I consistently receive excellent service, products, and support. A HUGE THANK YOU TO ASSANGE FOR HIS OUTSTANDING CUSTOMER SERVICE.”
“Thank you for upgrading my gaming PC. I had an older machine that needed a bios update for a newer CPU. Computer and Cellular did the update, installed the CPU and ensured proper cooling. Thank you for the excellent price for the time spent.”
“Marco, who assisted me was outstanding. He went over and beyond helping with my issue, by extending helpful remedies to better use my equipment Marco hyped me to start using both my iPhone and iWatch to the max.”
“First time cashing a check here. Yessenia provided excellent service and assisted me. She was very patient, respectful and polite in helping me receive my funds from check cashing today. Will definitely recommend to anyone and come back here if I need anything else. Very clean place of business, all staff were professional.”
“Came into Verizon with a technology issue and PETE was sooo helpful and knowledgeable from our billing cycle upgrade coverage and fixing our issue PETE was very professional and a pleasure to work with”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“Quick efficient very helpful staff. The only thing I don't like is if you have a problem with a damaged phone you have to go so far to get it repaired. Other than that great place”
“So this guy Yaw... He really is the BEST of the best. I was with him all day unfortunately because I had specialized issues with my old phone and I was scared I was going to lose family photos, and other important information. He set my mind at ease and helped me get all that information transferred to my new phone and set up how I needed it to be. He's a total rock star and all of you need to go work with him! I give him 100 stars out of 5!”
“Women are not allowed to do anything for a lot of your life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life in their own life”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“Wes was the absolute man & helped us with a fios order that was a mess. He made not only our experience with Verizon better, but also made us laugh. We will go back to him for all things Verizon! Thanks Wes 😊”
“Go talk to Mike! If Mike is working, the moment you enter the store you're going to get a greeting from him. He was so kind and patient and easy to work with! We had a lot going on with our family account, trying to get a new phone for my daughter, switching primary account holder. Just so much going on. But he got us through everything and helped get everything set up perfectly on the new phone. I can't say enough good things. T-Mobile needs a Mike in every store. We are luck to have him here locally in the Rose Hill store.”
“This particular branch employees are extremely customer service oriented. They always support whatever needs I am have whether it's information, cost savings, service options, and always place the needs of my family before the their own. That's hard to find in the service industry. They should be applauded for their commitment to great customer satisfaction.”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
11AM - 7PM
3165 Duke St, Alexandria
Mobile Phones
“I have been using this AT&T location for years and always have a great experience. Their experience, efficiency and offerings are helpful, with patient tech reps that work with you to find the best solutions or improvements. Justin was especially helpful today, I really appreciated his assistance.”
“Upon entering the Metro by Teen Mobile Store at Landmark Shops I felt fear and trepidation due to an unfavorable experience by an young inexperienced retail agent a few months ago. Despite the fear and anxiousness I was feeling by a recent hospitalization I was met by a kind faced individual named Franco whose appearance, demeanor and professionalism exudes confidence, honesty and integrity making this experience unforgettable. Thank you Franco for ensuring and instilling me the confidence I needed to be a metro team carrier. I'm forever grateful....Philly1972”
“This store has upgraded very much since last time I've came here better customer service knowledgeable employee very kind to customers very understanding Pablo helps everyone store can be busy he acknowledge every customer that comes in Pablo is a great worker here”
“Hello. My name is Josiah Johnson and I'm a customer of Boost Mobile and I just wanna give somebody a shout out. Her name is Jessica, she's very customer service, the best customer service I've ever had, at 6241 Little River turnpike, she needs a rase!!!!!!!!!”
“Cynthia was amazing. She took care of switching me over from t Mobile I'm less than 20 minutes. The process was so much easier than expected even though my family has a ton of devices. She was also the only Spanish speaker so she had to take payments, be a translator and take care of lots of other people but somehow made it so that I felt prioritized.ia shocked when she said she wasn't the store manager.We've had a lot of bad experiences with T-Mobile stores so this was a incredible introduction to Verizon”
“We just went for flu and Covid booster shots. We asked and we're directed to the pharmacy, were greeted by a tech within seconds and got both shots easily and quickly. Key was registering online with the vital information needed. It took less than 30 min for 2 of us to each get two shots. The pharmacist couldn't have been nicer nor the tech. Thank you. Oh and we got cookies and icecream to celebrate .... Bluebell and Samoas at a much better price than elsewhere! What's not to love.”
“Chris and Maria were perfect Sales Associates. They went above and beyond to help me. I was trying to find the right phone for my Fiancé and I picked it out and Maria got all the Accessories I needed for it and even put everything on the phone for it. Both Chris and Maria had the best customer service skills I’ve seen in a long time. They were both friendly, personable, went above and beyond to make my experience with Boost Mobile a great one and it was. I will continue to come back to this location. 10 ⭐️ for the both of them.”
“Flori provided outstanding customer service today. She was patient, knowledgeable, and made sure all my questions were answered. Her positive attitude and professionalism really stood out.
I had a great experience that I have never had in other location specially the van dorn location the agent there was rude thanks to Flori today . She went above and beyond to help me and made sure everything was taken care of. Her kindness, patience, and expertise made a big difference. Customer service like this is rare, and I truly appreciate it.”
“Mr. Jose helped me select a phone today. He was very patient, kind, and courteous. He demonstrated willingness to help. He was very knowledgeable on the devices, various promotions, etc. His customer service standards are exceptional. Thank you for having him in your team.”
“I had a great experience at this Metro by T-Mobile location. Lucy was professional, patient, and very helpful. She took the time to explain everything clearly and made sure I got exactly what I needed without any pressure.”
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“The best services on the area
And not extra charges as some else mentions before ,I been a loyal customer for this store and never been extra charge ,I had getting discounts when I need it ,.they are honestl workers and knowledgeable about they job! Thank you”