“These guys know what they're doing. Much better and straightforward experience than most phone companies. If you have a small issue, they might not even charge you.”
“Stefany the manager, was extremely helpful patient, and friendly. I called customer service twice before and I couldn't receive any help until I went to the store and Stefany took care of me and solved the problem with a ESim which was for my nephew who is in another state, QR code wasn't working, she guided him over the phone with a great attitude and solved the problem. Thank you so much!”
10AM - 8PM
2920 Richmond Hwy, Alexandria“Sean, Ramone and Malachi were super helpful! They all attended to our needs and were super professional. We came and upgrade our s22 ultra to the s23 ultra. But most importantly they were patient and assisted us with all our service needs. We highly recommend.”
10AM - 9PM
7320 Richmond Hwy, Alexandria“They are the best ever. I agree ??? with the all the folks who rate them high as professionals because they deserve it. Great staff and service. Shout-out to Veekay. Breath of fresh air!”
9AM - 7PM
3518 King St, Alexandria“Went to this store today to upgrade phones and get on a new phone plan. The customer service we received was nothing short of spectacular. John went above and beyond to help us start the new plan, get the best deals possible on our new phones, and transfer all of our data. It was a very busy day in the store/ w Verizon corporate, and he was doing a great job helping multiple people at once and expediting what he could. Although we primarily dealt with John, we also interacted with Anthony and watched him deal patiently with customers who came in with questions not necessarily related to Verizon service- he kindly answered them and explained thoroughly to ensure they were able to leave with some sort of solution or advice. John and Anthony held it down on a very busy day and I’m glad we got to work with them. We’ll surely be back for all of our Verizon needs! Thanks for everything John!”
“(Translated by Google) Excellent advice to make a purchase decision in this store. Very happy for the comprehensive service offered. Thank you.(Original)Excelente asesoría a la de tomar una decisión de compra en esta tienda. Muy contento por el servicio integral ofrecido. Mil gracias.”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
“This guy is AWESOME! I was contemplating buying a new phone or sending it in for a replacement, and this dude fixed the charging port in 30 minutes. Awesome investment.”
“Sara and Angie, they are very friendly, they have a good attitude and I always come out with something new every time or they help me with some problems that I have sometimes, but they always give me good advice and phone options :)”
10AM - 8PM
6674 Richmond Hwy, Alexandria“these guys were so helpful i had a pad i forgot the dang password they helped me break into and than lead me in the right path to restart and set up thanks guys very helpful very knowledgeable”
10AM - 7PM
3706 Mt Vernon Ave, Alexandria“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
11AM - 7PM
629 King St, Alexandria“By far the best customer service experience I’ve had at an AT&T store. We had 3 people upgrading their phones and Sterling was so extremely helpful and patient. He took his time, answered a ton of questions, walked us through everything, and was just genuinely friendly and nice. We’re still talking about how great of an experience it was. Will only go to this location from now on.”
10AM - 8PM
711 King St, Alexandria“Ali was ABSOLUTELY great!!! He assisted us when 3 prior stores couldn't, he gave us a fantastic deal very knowledgeable and able to answer any questions you may have in a clear and concise manner would highly recommend everyone try this store and ask for Ali I came from a completely different state and it was still more than worth it!!!”
10:30AM - 8PM
8516 Richmond Hwy, Alexandria“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
10AM - 7PM
1229 King St, Alexandria“Jay was extremely helpful and informative. She helped me understand the bill and really made sure I understood every detail of the upgrade and equipment I was purchasing. She helped me get a great deal, so I came in to cancel part of my service and left instead with upgraded equipment and paying less each month! Amazing customer service experience thanks to Jay!”
“Just recently had a great experience with the team there upgrading my families phones. Bryan and Justin did a great job helping us out while managing multiple customers at the same time. Very impressed and appreciate their professionalism, expertise, and patience. If you are going to this store, talk to those two.”
10AM - 8PM
212 W Glebe Rd, Alexandria“I recently visited the T-Mobile store, and the service was exceptional!! The staff was knowledgeable, friendly, and went above and beyond to assist me with my questions. The store had a welcoming atmosphere, and I appreciated the efficient and hassle-free experience. Highly recommend if you want a wonderful experience.”
10AM - 8PM
6142 Rose Hill Dr, Alexandria“A very wonderful shop with caring and supportive staff.Deangelo was very patient with me since I came in asking him for help with my new phone screen protective shield. Then he waited all the way until we transferred my old phone data to the new one.He is very agile and supportive with customers and does the best to make customers happy and satisfied.”
“MARIA CAMPOS IS A VERY FRIENDLY AND KNOWLEDGEABLE SALES ASSOCIATE. SHE MADE MY DATA TRANSFER AS EASY AS 1 2 3 . IT WAS LATE AT NIGHT BUT SHE WAS MORE THAN WILLING TO HELP. THANK YOU MARIA CAMPOS I APPRECIATE YOU!”
10AM - 8PM
3610 King St #610E, Alexandria“Yovanny is amazing. He was able to help me and answer all my questions. He was extremely patient with me. His customer service was so good I decided to buy the new iPhone 15 pro max. Thank you so much I will definitely be back.”
“I’ve had a great experience compared to other locations. This is the only place I’ll go for service or questions ! The only person I’ll see is Tony! Huge shout out to him on customer service , experience and knowledge on att as well as knowing how to treat and take care of customers! If anyone wants the best service it’s TONY!”
“Allan is the best Richmond Hwy Metro mobile expert I have ever met, his help was very efficient, I am more than satisfied with the service he provided, thank you Allan.”
“I take my two kids (age 9 and 4) to get their haircuts at star Beauty Salon & Barber. Jeovanna and Olga both do a very good job and are patient with them. Prices are reasonable. They prefer cash but take credit cards as well. The TV is always on and for the most part loud music is playing. I usually go around 3 pm during weekdays when is not too crowded because I try to avoid peak hours so my kids don't hear bad words from adult guys getting haircuts!! My kids understand English and Spanish. I recently discovered Olga does make up VERY well. She charges $25 for full face makeup! I usually take my own fake eyelashes and she puts them on without extra charge. I highly recommend this place.”
“Ask for Paula - She should be running the whole corporation. Answered everything and got me set up in under 5 minutes and was very polite with me when I was not in the best mood after spending an hour and a half getting hung up on by customer service over the phone. Paula is the reason I stayed with this company when I was just about to switch providers.ASK FOR PAULA!!!”
10AM - 7PM
6233 Richmond Hwy, Alexandria“Rob was being wonderful and helped me set up my phone. He also gave me the best sale when I ported over and also threw in a case and screen protector at a reasonable price since I was working with a budget. Rob deserves a raise for the amazing costumers service and professionalism.”
“Maria was excellent. She handled her store by herself making sure she gave every customer who came into her store great customer service. She took the time to make sure that all of my info and data was transferred. She went above and beyond to help me out. I am so happy with all the time she spent to help me out.”