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“Had a great experience with John at the Verizon Wireless store on King Street. Straightforward, sharp, and easy to work with — he broke everything down clearly and made sure I got exactly what I needed without wasting time. No pressure, no upsell — just solid service from someone who knows his stuff. If you’re heading in, ask for John. He’s the real deal.”
“Cindy was incredibly helpful! She took the time to thoroughly explain the promotion that was available in my account, detailing its benefits and how I could take full advantage of it. Her knowledge and clear communication made a real difference in my understanding of the offer.”
“Sasha, thank you for kindness and patience. You explained everything in detail which made my experience pleasant. I will definitely return to this location for future purchases. Awesome location for sure.”
“We visited the corporate store in since the employee at the retail store in Annandale didn’t help set our account fully. Mohammed was able to fix our issue and was very patient.”
“This particular branch employees are extremely customer service oriented. They always support whatever needs I am have whether it's information, cost savings, service options, and always place the needs of my family before the their own. That's hard to find in the service industry. They should be applauded for their commitment to great customer satisfaction.”
10AM - 7PM
1229 King St, Alexandria
Electronics
“Now first of all I've been a customer of T-Mobile for years. Through my many years I have never been treated the way I was treated today! I’m extremely happy with JAYYY ! she’s a very great person, has really great customer service. I came to her with some issues on my account and I’m so thrilled to leave T-Mobile satisfied.”
10:30AM - 7PM
3706 Mt Vernon Ave, Alexandria
Electronics
“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
“Hans TV Electronics is the best place to have all your TV issues resolved in one stop. The owner is very professional and friendly. With the best rate for a TV repair, don't hesitate to give them a call!”
Open 24 hours
8146 Mount Vernon Hwy, Alexandria
Electronics
“As far as 7-11's go, this is actually a good one. The employees have always been friendly and helpful. Only complaint is (I wish they would keep up on the hot dogs) as they are always out.”
7:30AM - 5PM
5655F General Washington Dr, Alexandria
Electronics
“Arcade is the name of what was my local (Arlington Electronics) parts for the of all things that repair what I am working on place. For the the last job it was capacitors and before that it was XLR plugs and now fiber optic parts are the item I find I need most often. Always helpful and walking past the bins still gets my imagination rolling. I do miss that Cat. Thank you All.”
“Walked in yesterday 15 minutes before close to get my new phone up and running. I was expecting for them to just show me how to set up an eSIM and then I’d do the transfer at home. Mike was amazing and did everything for me. He ended up staying past closing time to make sure everything transferred. He helped me put a tempered glass screen protector on and was just a true pleasure to work with. Customer service was 10 out of 10.”
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“Today was a great day to be at T-Mobile on Beulah st in Alexandria.
Julian greeted us when we walked in. He was friendly and VERY knowledgeable. Johnny and Briana were friendly and knowledgeable as well. They all gave great recommendations on phones, plans, and Wi-Fi. They were very patient with my husband as he asked many questions. They answered all questions and took care of our original reason for visiting the store. We did not feel rushed during our visit.
I can honestly say this is the best experience I have had at a T-Mobile store in a long time.
These three make a great team. Because of them I recommend this location.
Thank you again Julian, Johnny, and Briana.”
“This location is The Location.
Today I was helped by Jr and Alvin. I came in at opening, had a broken phone and an already cranky two year old. These guys had great customer service and were so understanding with my little one.
I also witnessed another customer come in with a language barrier, Alvin was incredibly respectful and patient. He utilized a translation app to help the gentleman out. Jr made sure my new phone was completely good to go before I left, accessories installed, everything- perfection.
Come here. Spend your time and money at this location!! It was a good experience because they're good people.”
Open 24 hours
6147 Franconia Rd, Alexandria
Electronics
“Just read a news article that this location was victim of ATM robbery.Geez, I am so sick of lowlifes attacking the livelihood of hard-working folk. Good lord, it's tough on everyone right now, but get a legal job, get two, get three, get as many as you need. Do what millions of Americans do every day...An honest day's work! ?Hope the 7-11 workers are ok. ??”
“(Translated by Google) Excellent advice to make a purchase decision in this store. Very happy for the comprehensive service offered. Thank you.(Original)Excelente asesoría a la de tomar una decisión de compra en esta tienda. Muy contento por el servicio integral ofrecido. Mil gracias.”
10AM - 7PM
6233 Richmond Hwy, Alexandria
Electronics
“Rob was being wonderful and helped me set up my phone. He also gave me the best sale when I ported over and also threw in a case and screen protector at a reasonable price since I was working with a budget. Rob deserves a raise for the amazing costumers service and professionalism.”
“Me and my family came here to add a looks like and the employee who helped us (her name was Celia) was super lovely to work with. She was so helpful and got the job done seamlessly with minimal hassle on our end and we were really happy with the experience — thanks Celia and a 10/10.”
“First time visiting this Tmobile! Went in with a bit of an emergency because my phone had all but bricked itself that morning, and honestly had a great experience. I worked with Reuben (hope I spelled that right) and he was very real with everything he told me and was super patient and helpful while my old phone was being difficult. Ended up getting a new phone and he was super great helping me set it all up, and he and the manager were superheros in helping me get my files transfered over (old phone was hardly working but they went above and beyond to help me out!) I'm really glad I went, they were total life savers! Also they were all funny and the vibe was good so that was a nice plus ?”
“This store is absolutely awesome! Yaw was very helpful and knowledgeable about my issue. He helped me with my canceled account and resolved all my issues. Definitely go see him!”
Open 24 hours
421 E Braddock Rd, Alexandria
Electronics
“Very clean. And they are professional for the customer service. Mousa give good service.
Also with the product they have a variety.
Is different like other 7/11 they have the same.”
“On 12/18/22 we stopped by here to look at some possible Christmas gifts. We discovered this place was well stocked even though Christmas is coming. The ambience in the store had a calming effect and people no matter how busy it was had the Christmas spirit. None of the fight, biting, scratching or clawing happened while we were there. I must admit I liked the options of A Pair Of Thieves options here. I honestly thought these were an exclusive Target, but I saw earlier in the day this product in another store. Oh well, Target's prices were still less expensive and better options than I saw in two other stores. Ultimately, we did not end up buying these items. The search continues, but we did enjoy this Target location.”
“Cynthia was amazing. She took care of switching me over from t Mobile I'm less than 20 minutes. The process was so much easier than expected even though my family has a ton of devices. She was also the only Spanish speaker so she had to take payments, be a translator and take care of lots of other people but somehow made it so that I felt prioritized.ia shocked when she said she wasn't the store manager.We've had a lot of bad experiences with T-Mobile stores so this was a incredible introduction to Verizon”
Open 24 hours
7924 Fort Hunt Rd, Alexandria
Electronics
“I definitely enjoy this 7-Eleven! The people who work here have been nothing but nice to me, the store is always well organized and kept clean.Will definitely keep coming back!”
Open 24 hours
2901 Arlington Dr, Alexandria
Electronics
Open 24 hours
2108 Mt Vernon Ave, Alexandria
Electronics
“Have to give this location a 5 star for the simple fact of Amanda working here! I have neverrrrrr seen such a positive and enthusiastic worker at a 7-11 and she does it with a smile.”
“Every time I have been to this target and have had to interact with customer service, it has been a great experience. I came here to write a review because there is a women who wear a hair cover and I looked at her name badge today, her name was written in Arabic. I’m guessing this lady is the Manager. I wanted someone to know, this woman is phenomenal. She is so kind, cheerful and thoughtful when you’re interacting with her. The one thing that stands out to me the most is how she treats the employees. I said I was not going to shop at Target anymore after they decided to not support DEI but I may go in from time to time because this lady (whoever she is) tepresents hope to good management and a good place to work.”
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“Jossue & Maria are so AMAZING! Both very friendly, professional, courteous, patient took time and explained phones and services. I highly recommend this staff and location. I have been coming here for 9 years and very satisfied. Go see Maria & Jossue, you will not be disappointed!!!”