Victra, a Verizon Authorized Retailer in Alexandria, VA, is dedicated to providing the best experience for its guests. The knowledgeable and friendly staff, particularly a consultant named Mario, has received high praise for their outstanding customer service. Reviewers highlight Mario's patience, helpfulness, and ability to explain everything clearly, making the selection and setup of new devices easy. Customers appreciate the thorough assistance, including insights on billing issues and device features. The store's mission focuses on connecting technology to life in a trustworthy and enjoyable manner, catering to all customers, including seniors who may need additional support. Overall, this location is highly recommended for its exceptional service and dedicated team.
Wes was excellent providing service updating our iPhone 15 to iPhone 17
July 2026
Amazing team here. I recommend doing business here with these guys if you need anything
July 2026
Wes was the absolute man & helped us with a fios order that was a mess. He made not only our experience with Verizon better, but also made us laugh. We will go back to him for all things Verizon! Thanks Wes 😊
