Landmark Honda Parts is highly regarded for its professional and friendly service. Customers appreciate the straightforward and honest communication from the service team, especially from staff members like Jenna Marvel, Charles, Larry, and Jairo. Jenna, in particular, is praised for her excellent service, keeping customers informed and explaining things clearly. Many customers have had their vehicles, including Honda cars, trucks, and older models, serviced here and consistently report fast, reliable, and honest work. The team is known for avoiding unnecessary upselling and helping customers navigate warranty coverage effectively. The service department has earned a reputation for being detail-oriented and dedicated to customer satisfaction, with staff members going above and beyond to ensure quality care. Even customers who initially visited for simple repairs, such as flat tire changes, have chosen to return for ongoing service because of the high standards and trust established. The dealership's staff, including the General Manager and finance team, are also recognized for their professionalism and helpfulness during car purchases. Overall, Landmark Honda Parts offers a positive experience for both car buyers and service customers, emphasizing honesty, efficiency, and attentive customer care.
The manager says they will look into twice now. Yet , they did nothing, nor even acknowledge anything. Cleary, web staff just enters a message reply on here as a manager to make it look like this dealership cares at looking into and resolving. If you are reviewing dealers DO NOT GO HERE, it is not worth it!! look at the... read full comment
June 2023
Took my car to get a valve cover fixed a few months ago. After a week the same valve cover pinched and I had to go back and get the same cover fixed again. The auto techs obviously are having issues with their mechanical skills. Also, took got all 4 tires replaced and after 2weeks I got low tire pressure on the front driver... read full comment
November 2022
They tried to switch out my fairly good tires for tires that were in worse condition!!! And when I tried to discuss it with the supervisor he simply brushed it off by trying to tell me they didn't do it on purpose. Yet they remembered to keep 2 tires and take the other 2 to the back. Extremely unreliable!!
