Lindsay Automotive Group is highly praised for its friendly and trustworthy staff, including sales and service teams. Customers appreciate the patience and honesty of the dealership’s staff, such as managers, salespeople, and service representatives, who go above and beyond to make the experience smooth and stress-free. One customer highlighted the outstanding service provided by a salesperson who was knowledgeable, patient, and caring, making the car buying process easy and enjoyable. Another reviewer was impressed by the sales team’s willingness to offer under MSRP and provide great value for trade-ins, which was a pleasant surprise given current market conditions. The dealership’s managers and staff are described as forthcoming and responsive, especially when answering questions or handling negotiations, with some customers noting the prompt refund of deposits if deals do not go through. Lindsay Lexus’s service department also receives high praise, with staff like Andrew Morton and G going out of their way to make service visits comfortable, offering quick repairs, and providing a positive attitude that brightens difficult days. The service area is noted for its friendly staff, comfortable waiting area, and amenities like TVs and drinks. Overall, Lindsay Automotive Group is recognized as a dealership that values transparency, offers excellent customer service, and maintains a welcoming atmosphere for both car buyers and service customers.
Can't say enough about a service center. Great service, great staff, friendly, courteous. The waiting area is very comfortable with TV's, coffee, soda machines as well as Iced tea.
August 2022
I recently purchased a new vehicle at Lindsay Lexus of Alexandria and would definitely recommend contacting Edward Selamaj in sales! Wonder time and he made the process super easy! Finance department was excellent as well. This place was not a typical dealership, just a better experience throughout.
June 2022
I love how easy it is to purify and schedule my service through their website. The place is clean and easy to work from if you need to do so while you wait. Really enjoy working with Fred Reed who always takes care of me and provides excellent service!
