Pep Boys in Alexandria, VA, offers a range of auto care services, including tire services, oil changes, brake repairs, and more. The shop is known for its expert technicians who provide reliable service for cars, trucks, and SUVs, including hybrid and electric vehicles. Many customers highlight the professionalism and competence of the staff, particularly mentioning the helpfulness of team members like Happy and Assistant Manager Codie. Despite some concerns about wait times, especially when the shop is busy, customers appreciate the fair prices and responsive service. The team is praised for their polite demeanor and ability to handle tire issues effectively, often getting customers back on the road quickly. Overall, Pep Boys is recognized as a trusted local auto care center, with over 100 years of experience in the industry, making it a recommended choice for vehicle maintenance and repairs in the DMV area.
I got an excellent service today from this location. Thank you Mr. happy for your good work.
June 2025
I had to replace all of my tires today and the representative by the name of Happy made the process as smooth as possible. He was professional, courteous, and went out of his way to meet my needs. Thank you for making my day a bit brighter.
May 2025
Perfect experience with really helpful workers! Highly recommend it here.
