Pep Boys in Alexandria, VA, offers a range of auto care services, including tire services, oil changes, brake repairs, and more. The shop is known for its expert technicians who provide reliable service for cars, trucks, and SUVs, including hybrid and electric vehicles. Many customers highlight the professionalism and competence of the staff, particularly mentioning the helpfulness of team members like Happy and Assistant Manager Codie. Despite some concerns about wait times, especially when the shop is busy, customers appreciate the fair prices and responsive service. The team is praised for their polite demeanor and ability to handle tire issues effectively, often getting customers back on the road quickly. Overall, Pep Boys is recognized as a trusted local auto care center, with over 100 years of experience in the industry, making it a recommended choice for vehicle maintenance and repairs in the DMV area.
540 after tax for 4 new tires + balancing and alignment and they filled up any fluids, great service and easy.
August 2026
Customer service agent Happy was very professional and detailed with his explanation of the situation. The mechanic also was very courteous.
August 2026
Nate made the entire process of paying for my tires and having them installed so easy. He kept me informed throughout the process, including any delays, and let me know as soon as my car was ready. He was very respectful, professional, and helpful. I truly appreciate the great customer service and would definitely recommend... read full comment
