Shell is recognized as the world's #1 Mobility Retailer, providing quality motor fuels at around 12,000 fueling stations across the U.S. Customers appreciate the friendly and honest service from the staff, particularly the mechanics, who keep cars in great shape. Many reviews highlight the exceptional communication and care during vehicle servicing, with customers feeling informed and involved throughout the process. The shop is described as a quaint and trustworthy neighborhood place, where even non-standard requests, like moped servicing, are met with kindness. Customers have reported consistently positive experiences over many years, praising the competitive pricing and quality of work. The Fuel Rewards® program offers additional savings, making it a popular choice among drivers. Overall, Shell is seen as a reliable and community-oriented business, with dedicated staff committed to excellent customer service.
I've had several issues with my car resolved here over the years -- the mechanics are trustworthy, fast, and friendly.
October 2023
I Have my cars for 30 years serviced at Mt Vernon Shell The Guys are EXCELLENT...Joe & Jose the GOLDEN
September 2023
These guys have big hearts. They took pity on me and serviced my moped, even though they don't service mopeds!! The shop really feels like a quaint, kind neighborhood place and totally trustworthy. I'll be coming back when my car needs any attention :)
