Sporting Goods in Alexandria, VA

“I took my college son to get a vintage bowling ball drilled to fit his hand/fingers. The guy couldn't have been more helpful, nice, and fast with drilling the holes. There were several other customers and he took his time listening and giving advice. recommend this pro shop. I wish I new the employees name, he was excellent!”

“I cannot thank Kelly enough for her help in outfitting my daughter in goalie gear, and then helping me repair the helmet we bought. The store has a great inventory and selection of items, and the staff is so helpful in making decisions on gear -- size, style and price. Thank you Lacrosse Unlimited for your great team -- especially Kelly! Yippee Kelly!”

“If you have any questions about which shoe is best for you, set aside like 20 minutes and Scott will get you set up! Took the time to explain different shoe specifications, tried on a variety, and answered all the questions I had. The store didn't have the color I wanted so he ordered it online for me and two days later I have em! Overall great place, great staff, and great selection 10/10”

“My family's been shopping at ROCKDEEP for three years now. And Everything's GREAT! Every product we ordered was made from with such magnificent quality. The feel and appearance of every piece kept me going back to make more purchases. The finial touches was wonderful such as the time they gifted every purchase with gold keychains, mask, bags with zippers, or thank you cards. This company is extremely customer friendly and thoughtful. I wish I could shop in-store however I leave near the beaches of California. Nevertheless I will continue shopping there noone can't even beat their prices . ROCKDEEP is a gift from fashion and merchandise heaven. ??”

“First time going into this store, brought my mother in law with me. We found some really amazing pieces! Love my new winter hat ! Can’t wait to come back and see what they will have for Spring time!”

“I want to give a shout out to Liz, Victor and a Black female clerk with short hair who was wearing a camo jacket for their exceptional service (especially Liz and the woman). I ordered a backpack online and picked up on my lunch break. Parking was blocked off in front of the store due to reserved parking by the city. Liz greeted me promptly and had my backpack in seconds, even though the store was very busy for a workday and she and the other main clerk (Black female clerk with short hair wearing a camo jacket) were busy helping other customers. I was in a hurry to get back to work. I did not notice the sensor went off when I left the store. The female clerk and her colleague, Liz, tried to chase me down the sidewalk to get my attention, but I was in a rush. Liz called me and left a message before I got to far so that I would not realize I had the sensor still on when I got home. When I called the store, Victor promptly answered and was incredibly courteous and helpful, telling me that I could go to any store if it was not convenient to come bac to Old Town. Since I live on King Street, I came back. The unnamed female clerk promptly greeted me, explained how she tried to get my attention with Liz and follow me out the store and removed the sensor tag. She was so helpful and friendly. Five stars for customer service and professionalism! I know shoplifting and petty theft at the stores in my neighborhood is rampant from small business owners, so I really appreciate the extra steps the staff at this store took to help me and make sure I did not get home and have a sensor.”

“As we know customer support these days is almost a daily grind, with something not going to plan...I have had the BEST experience with their customer support, even on the weekend when the shop has been closed someone has still got back to me..interaction has been a breeze after a bit of a mix up with the order.Product wise, I have ordered 2 pairs shoes and a few other items...I'm totally in love with them, quality is great... a happy customer ..Will 100 percent order from this company again.”