Visited the Kingstowne Truist branch to deposit checks , to take out cash and to open a Truist Visa card. I arrived about 40 minutes before closing time. The bank representative was able to ask me a series of questions and get me approved that day. She was very polite and professional.
May 2022
I had a check to cash, a roll of quarters to buy, and I wanted to report a scam text I received yesterday. The tellers were really nice and helpful and Melissa Benitez gave me some good tips about scams. A convenient location to get banking and shopping done in one trip.
March 2021
Staff is polite and helpful. However online services are difficult to use.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.