The UPS Store #4039in Alexandria offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is dedicated to providing fast and convenient service to its customers. The store is clean, organized, and has ample parking. While the service is generally fast and efficient, the reviews indicate that the staff's customer service can be inconsistent. Some customers have reported helpful and friendly interactions, particularly with employees like Erica and Andres, while others have experienced less engaged and less welcoming service. However, the store has received praise for its exceptional assistance during the notary process, with one customer expressing deep gratitude for the staff member's guidance and dedication.
I would encourage the employees to not talk with friends on the phone while customers are at the counter. It creates confusion. Service was fast, parking convenient, and office clean and organized.
June 2025
I was there 2x this week on 6/16/25 employees NOT HELPFUL, nor did they greet me. Today 6/18/25 Erica and Andres were WONDERFUL!!! Wish the others were like this on Monday. Thank you Erica & Andres for being Extremely welcoming
April 2025
Andres is always exceptionally nice and helpful whenever I come to this location and I truly appreciate it. These days, manners and good customer service is rare. Thank you Andres!
