Verizon's Cellular Sales store in Alexandria, Virginia, offers an exceptional in-person wireless experience. The knowledgeable and helpful sales consultants, such as Sam, Kabir, and Sean, provide personalized assistance to customers upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+ devices, as well as managing their Verizon plans. The store also offers a wide selection of wireless accessories and exclusive Verizon services. Customers praise the store's professionalism, transparency, and attention to their needs, highlighting the staff's efforts to ensure customers find the right phone and plan. The store manager's dedication to helping elderly customers further demonstrates the store's commitment to providing excellent customer service. Overall, the Alexandria Cellular Sales location is highly recommended for its superior Verizon Wireless experience.
The staff (Hafsa) was so helpful and really AMAZING to work with!
June 2025
Store manager Sam Mann is absolutely the best. She wrote the book on customer service!
April 2025
I was with AT&T for over 2 decades and your skillful employee helped me transition to Verizon. Marcel has been brilliant helping with all of my inquiries. To whomever it may concern as a new customer I wanted to let you know how happy I am because of your employee.