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“Carlos definitely the one you want to ask for, great advice and very friendly. Came in with my son, the confusing information Verizon gives us always has me end up with a headache but Carlos was clear and didn't try to oversell. Moreover very knowledgeable. Thank you, we will be back.”
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
“Had a great experience at this AT&T store! Dio helped me with some difficulties of my current services- he was knowledgeable, patient, and super helpful! Overall a very positive experience”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“I needed to replace an iPhone battery. I am so glad I found this place. Kind, courteous, quick and the price was right! I highly recommend this place for your tech needs”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
“Hafsa was knowledgeable and friendly it was extremely helpful upgrading our phones. I would highly recommend coming to the Potomac Verizon store and asking for her.”
“Jessica is amazing! When I arrived, the line was long with only one associate working. Jessica quickly took care of us all in a very friendly, professional manner.”
“My Samsung S20+ was having charging issues for months where I was unable to use a wired charger, so I got ahold of this repair shop so they could do an at home pickup. The team was courteous and professional, and diagnosed, repaired and returned my phone in just one day. All around a smooth and pleasant experience: I can easily recommend this shop and would go back again for phone repairs.”
“Greg was incredibly helpful, friendly and nice. He helped me choose my new phone, recommended a cover and screen protector, and got me all set up. I would highly recommend him for anyone needing a new phone.”
“Terrell and Jose were absolutely great with the way they helped customers and set me up with everything I need. They paid attention to what I said I wanted and offered solutions that went above and beyond what I expected. I would highly recommend either of them as they were both extremely knowledge not only about the store but also about the phones themselves.”
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“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”