American Eagle & Aerie Store in Arlington, VA, located inside the Pentagon City Mall, offers a spacious shopping experience with a focus on high-quality jeans and stylish clothing for both men and women. Customers appreciate the store's affordability, especially when compared to brands like J Crew and Banana Republic. The staff at this location is noted for their helpfulness and politeness, creating a welcoming atmosphere. Many shoppers specifically mention the exceptional service provided by team members. One customer highlighted the assistance from a staff member who was friendly, attentive, and knowledgeable about the products, ensuring they found the perfect fit. Another customer praised a team member for going out of her way to check for size availability, enhancing their shopping experience. While some customers noted a limited selection of clothing options compared to other locations, the helpful staff compensates for this with their outstanding customer service. Overall, American Eagle & Aerie Store is recognized for its quality products, affordability, and a dedicated team that makes shopping enjoyable.
Nice store. Attentive staff. Had what I needed and employees answered my questions
February 2026
Good collection of clothes. Good quality clothes . We have been pleased with all the clothes we got from this store
August 2025
One of the Associates whose name is Amy was very helpful and polite. I returned a shirt that I ordered on line but it was the wrong color. But since it was reduced in price since I bought, she refunded me the difference and I wound up keeping the shirt. Her kindness and professionalism is appreciated.
