The AT&T Store in Arlington provides phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid plans and popular unlimited data plans with access to nationwide 5G service. Customer reviews consistently highlight outstanding and excellent service. Staff members are described as absolutely fantastic, knowledgeable, patient, thorough, and extremely helpful. They are commended for taking the time to listen, answering all questions, and recommending the best and most inexpensive options that meet both price expectations and needs. Employees frequently go the extra mile, above and beyond, to save customers money and come through in dire situations. The service is fast, courteous, effective, seamless, and professional, with managers ensuring processes are quick and easy. Many customers note it is by far the best service received at any AT&T location in years, resulting in a seamless overall experience that ensures they will return.
Great experience overall! Jordan was very helpful in transferring my services from T-mobile. Very efficient, thorough, and friendly! Excited to start my services with AT&T after my positive experiences today!
June 2025
I just wanted to share some great feedback about Jordan. I had an awesome experience, and he really made it stand out. He was extremely helpful, took the time to listen, and recommended the best options for what I was dealing with. Overall experience was seamless, I'll be back for sure!
June 2025
Jordan was great helpful pleasant extremely patient i appreciate a great experience over customer service