Crate & Barrel in Arlington, VA offers a curated collection of modern home furnishings and decor to help customers love how they live. The store's robust offerings include high-quality furniture, housewares, cooking utensils, unique home decor, contemporary lighting, rugs, and dinnerware sets. To provide a seamless shopping experience, the store offers free interior design services, curbside pickup, home delivery, and buy online, pick up in-store options. Customers praise the exceptional customer service they have received. One reviewer highlights the professionalism and willingness to go the extra mile demonstrated by Beverly, who successfully resolved both a return issue and an incorrect charge. Another customer had a wonderful experience working with designer Sylvia Cho, who provided valuable insights and guidance on fabric selection, chaise configuration, and after-care for custom-made living room sectionals. The store is well-organized, with friendly staff and ample natural light to help customers see the true colors of fabrics and textiles. For those who appreciate mid-century modern or minimalist styles, Crate & Barrel in Arlington is an ideal destination.
We had a complex return involving store credit and a registry discount, and while it took a while they powered through to make sure we got all of the credit and discounts we were promised. The customer service makes us want to come back.
November 2025
Charlie has been absolutely the most helpful employee I have worked with at Crate and Barrel! He was super responsive and helped so much on tracking my order for me. Very thankful for his responsiveness and willingness to help! Thank you Charlie!
October 2025
Courteous and professional staff. Sharon is the best— an expert who goes the extra mile to help. Highly recommend this outlet.
