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“Working with Mark was better than I had hoped for. He made the whole experience worthwhile. He was fun, knowledgeable, honest, kind, experienced and straightforward. He helped me navigate my choices and it never felt like a sales pitch. 15/10 would recommend.”
“Hardwood Artisans is not just a furniture maker; it's a testament to craftsmanship, quality, and enduring elegance. The mantra, "You choose the wood, finish, and style. Made to order. Built to last. Guaranteed for a lifetime," is not just a quote; it's a promise they've consistently delivered on.My family's journey with Hardwood Artisans spans over 30 years, and my father's loyalty speaks volumes about the exceptional service and craftsmanship this establishment offers. Larry, in particular, has been instrumental in helping my father turn furniture dreams into masterpieces that now adorn our home.The uniqueness of each piece is striking, a true reflection of the dedication to handcrafting furniture that stands out. Our house is a living gallery of Hardwood Artisans' creations, and the durability and quality of each item are nothing short of extraordinary.In an era of mass-produced furniture, Hardwood Artisans stands tall as a beacon of bespoke excellence. Thank you for consistently exceeding expectations and for being the cornerstone of our home's timeless beauty.”
“I am so glad I found this place; they were pleasant, helpful and accommodating. I would 100% go to them every time I need something embroidered. Love these ladies, make you feel special as a customer.”
“Great place to have colors mixed, they know all types of paint and can tint anything. I especially come here for venetian plaster since they're the only place in NOVA who carries it.”
“Some times if we are really lucky we find someone who makes us feel special and uplifts and supports us. When I want to express my appreciation I make my way to LVM and peruse the scarves, jewelry, scents, books, bags, serving trays, pillows and other great gifts. LVM, you always make me look smart w my gift giving. Thanks”
“This review is overdue, but I wanted to recognize the customer service I received from Beverly during a visit in September.
When the system had trouble processing my return, Beverly didn't just pass me off. Instead, she immediately took ownership of the issue and proactively contacted the customer support line on my behalf so I wouldn't be held up. She also took the initiative to follow up on an incorrect charge related to my original order. Not only did she successfully resolve both issues, but she also provided a final follow-up call to ensure I knew everything was completely taken care of.
Her professionalism and willingness to go the extra mile were so appreciated! I had just had a frustrating return experience at a different location beforehand, so working with Beverly was a relief. I know customer service doesn't always get the credit it deserves, but it makes such a difference when it's delivered with genuine care and consideration.Thank you!”
“Fantastic furniture shop with a great selection of modern and classic pieces. The quality is top-notch, and prices are reasonable. The staff were courteous and helped me find exactly what I needed without any hassle. Delivery was quick and well-managed. Overall, a smooth and satisfying shopping experience!”
“This store has absolutely the best employees who provide Top Notch customer service. Everyone was very knowledgeable, professional and will give you space to browse, however, are still there whenever you need assistance. Our sales person Quianna is the standard of what all sales people should strive to be. She was absolutely a joy to work with..very knowledgeable and extremely patient. Folks, if you're looking for a great selection of fine, quality furniture, accessories and Top Notch no pressure sales professionals...drop in you won't be disappointed or leave empty-handed. ;)”
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“I love the crossings. I live 2 blocks from here. It's always a great place to go. They do a great job through the seasons for decorating.It's just great to sit here relax tons of great choices.It's immaculate I love it. Feels like a Hallmark movie set!”