Dominion National provides dental insurance through plans like Kaiser. Customer experiences with support vary. Some report positive experiences, stating the staff is knowledgeable and helpful over the phone, with no wait times and fast service for claims and predeterminations. They note chat is the best way to get through. Others find customer service difficult, reporting no way to update information online, no callbacks, and no functional chat despite hold messages saying it exists. Resolving issues can require persistent effort.
Really bad billing and customer service. They took my money then lost it in the ether. Luckily I was able to dispute the charge. I do NOT recommend
March 2026
I’m about to use this insurance for the first time I’m a bit scared now . One wisdom tooth and a milestone pulled and a two part deep cleaning is to cost me 800.00 out of pocket . I know next year I will be changing insurance for sure . I hope I don’t get where they don’t want to pay for my up coming dental service... read full comment
March 2026
Wow! I was about to by a paln from Dominion National Dental Insurance company, but I decided to read some feedback. It's schoking to me that a huge bad reviews about this comapy. I am holding my thoughts.
