Express is an international fashion chain located at 1100 South Hayes Street in Arlington, VA, offering a wide range of women's and men's clothing suitable for work, play, and parties. Customers can find women’s jeans, leggings, dresses, sweaters, and shirts, alongside men’s jeans, suits, graphic tees, polos, shoes, jewelry, and accessories. Many shoppers have praised the excellent customer service, especially from associates like Brady and Ashleigh, who provide helpful recommendations and create a fun shopping atmosphere. Customers appreciate the fantastic deals available, such as a date night shirt for just $4.97 and a variety of cool printed t-shirts. However, some shoppers noted that while the store is well-organized and offers great sales, there can be inconsistencies with item labeling and the responsiveness of associates. Despite this, the overall experience at Express is positive, with many customers expressing excitement about their new outfits and planning to return. Online shopping options are also available for those interested in browsing the full collection.
Tina and Amy helped me out so much. Honestly, pretty much everyone working tonight helped me find an outfit for a wedding this weekend. Kind of the best shopping experience I’ve ever had!!!
May 2025
Excellent customer service by Brady! He was solo in the store and was somehow helping three of us at once without skipping a beat. He was helpful and fun to talk to. Express also has great deals right now, I can’t believe I bought a date night shirt for $4.97 on the last call sale rack.
January 2025
Had a fantastic retail experience with Brady who took the time to give me recommendations and walk me through options that i truly appreciated from an in person retail experience. Will be back.
