Women's Clothing in Arlington, VA

“I was dreading my mother of the groom dress shopping until I walked in to Crystal Boutique. I am a size 18 so any dress I tried on made me look enormous and completely emphasized all the most unattractive parts of my body. When I walked in I was greeted warmly and welcomed by everyone. Annick was my glamorous stylist and put me in only 3 dresses. She looked at me and knew what styles would flatter my shape. I just bought a dress that makes my body look as good as it could possibly look. It's elegant and special and I am on the top of the moon!”

“This is a fantastic studio. Been a member almost two years and it’s a welcoming, warm and fun community of members and teachers. Teachers are committed to making sure you are comfortable at all skill and fitness levels. Studio has incredible community engagement events and fantastic management. Lots of class options and times to choose from. Love their retail too. Love this place!”

“The owner is such a sweet lady. She gives you the V.I.P experience each time you enter her store. I would say 1 of the best boutique stores at Pentagon City mall.”

“I've been to a few Barre studios over the years and this location is so special. Everyone is so friendly and welcoming from the barretenders to the attendees themselves. Can't recommend this studio enough!”

“Abdul K in the men’s suits department was excellent. He made the whole experience effortless—helping me find a sharp, well-fitted suit that stayed within my budget. He really understood what I was looking for and offered thoughtful guidance without any pressure. Highly recommend working with him if you want to look your best.”

“I love that the staff learns everyone’s names, and the instructors are top notch. Barre is great for your body and mind. The workout is sufficiently challenging but doable, which allows for consistency and results (toning, posture,
flexibility). Multiple class formats (from Define to Align). Positive, welcoming energy here.”

“I went in for an exchange that my mom purchased in Tennessee for me and I just not feeling a new style. The manager A tall handsome African American Brother who had a smile from heaven , but told vet nice lady Lannette to help me out with fitting ect ect ect . What was I explaining to the net but my issue was with my changing of my body and my bras and everything else she was on mission to make sure I left out there with Brother was comfortable and fit me and have a lot of coffee area left over and I just was trying to bro she brought one and was explaining to her. I thought she just sent me out and I said this one feels like the bus and she said well you know what then you’re 38 and so I wasn’t 40 but she made sure I left out of there with the right size and I felt more comfortable. You know being a fortyish new mom you know and stuff so but she just was so nice and like it didn’t matter she was gonna work for me even though it was just an exchange she was gonna work for me just like she would have a customer in there going to spend $1000 and I told her I ain’t coming back in there unless I need something and she’s there to help me because she’s a good customer service and I told the manager that handsome guy beautiful smile and I said I’m gonna leave a review online because you know what people do that more people would get recognized for their hard work, their dedication to the customer and the service they offer and guarantee it! Lennette You’re My Fav VS Girl with the tape measure. You sure know what honest hard work is and the golden rule because you was so good to me and I’m sure you treat everyone of your customers that way and you know this generation doesn’t treat the public or paying customer well at all! But good ole Lannette sure went above and beyond for me and I want her to be recognized! Amen!!!”

“I am writing to share the wonderful shopping experience I recently had with Marshay Hall, a personal stylist at Nordstrom.

Marshay chose the perfect outfits for me, and I truly appreciated the personal touch and one-on-one attention provided during our session.

I look forward to my next visit to Nordstrom with Marshay.

Best regards,

Charlene”

“Let me tell you.
What A GEM this store is.

First of all, the management and the team here are top notch. Items are beautifully presented and neat and regularly re organized. Every customer is helped regularly you never feel like you have to look for assistance.
The selection here is great. Tons of nice shoes, high qualify brands but also lower cost items that are still really cute.
The store big and spacious with lots of light. Browsing is easy. Trying on clothes is comfortable.
The associates are all SO friendly! Genuinely warm. I both sold and bought items today. Every tiny interaction with all 3 of the store associates was pleasant. The fitting room was all set up and organized so cute. They seemed happy to accept my items for sale and excited about the things they found.
When checking out, another really pleasant exchange.

The culture of the store makes you want to come back. ✅

P.S. I'm writing this in stark comparison to the Redzz Trading consignment in Bethesda and DC who I feel like gave me PTSD from how unfriendly and unwelcoming they are.”

“I had a fantastic experience at Ann Tyler thank to Reema Dsouza. She helfulness and made my shopping experience truly enjoyable.Reema professionalism and attention to detail were outstanding thank you, Reema for exceptional service today!”

“I will say it’s higher end boutique that have cute options. I like that they have local items and support small businesses artisans. My only two comments is they could be more friendlier. Sometimes I feel like they can be judge mental vibe, which could deter customers. Additionally, they have a light that flickers on and off for the past year. Some people have light sensitivity and I wish they could get that fixed.”

“Excellent service, especially thanks to the Store Manager Tiffany for taking time to suggesting right products, helping with an exchange, and overall courteous service.”

“I went to Nordstroms to try to find something to wear to my father’s celebration of life. No luck and there were very few salespeople in the store to help me. I then went to WHBM and was cheerfully greeted by Monique. Monique was so helpful and professional. She took the time to help me navigate and find the perfect outfit. I ended up buying a few. She was thoughtful in her recommendations and not at all pushy. Monique and her colleague were so lovely, it was a pleasure to spend time chatting with them. I will be back.”

“Nordstrom YOU ARE BLESSED BY SUCH AN EMPLOYEE. She was absolutely beautiful, so sweet, and incredibly helpful. Her kindness and warm attitude turned a stressful experience into something positive and unforgettable. I felt truly valued and supported thanks to her, and I’m so grateful for everything she did. Thanks for reminding me that the real service still exists. sorry if I write the name wrong Zana”

“This family-run business does a good job of fur repair, maintenance (glazing), and cold storage, at a fair price. I brought them a vintage mink jacket that I'd inherited from my grandmother. The other companies I'd brought it to had tried to talk me out of repairing it, as it was in very dry condition, sun bleached, and prone to tears and shedding. "But wouldn't you like a nice new fur coat [for only $10,000]?" Not really. L.A. Moves gave me a fair price for the repairs, which they did, but then I got really busy and left my jacket there for three years. They took care of it and charged me a discounted rate for the storage when I returned. They also made me think about wearing it more, since it's short, which was helpful, because I'd been thinking you only wear furs to special events. Most importantly, there is no more shedding or tears (though I'm very careful with it now)!”

“Great location, accessible by metro and store is well appointed despite being a bit small. Bryce provided great customer service - attentive and solving problems when items couldn’t be located.”

“Typically, AKIRA overwhelms me, gives me a headache, and I honestly refuse to shop in there. But today was different. Kyla completely changed my experience.

I was in a complete bind the night before flying out to Jamaica for a wedding. Every outfit I ordered online ended up delayed due to UPS issues, and after multiple phone calls and attempts to track down my package, nothing worked out. The package was literally scheduled to arrive the day I was leaving, so needless to say, I was stressed.

I got to the store around 8:15 p.m. and spent the first 15 minutes walking around completely overwhelmed, not even knowing where to start. Kyla approached me and asked if I needed help. I showed her the looks I originally ordered and explained the vibe I was going for, and from there, she completely took over in the best way possible.

When I say she went above and beyond, I truly mean it. She pulled piece after piece, helped style entire looks, encouraged me to try things I normally wouldn’t pick for myself, and genuinely cared about making sure I felt good in what I was wearing. The fitting room was overflowing with options, and I was completely flustered, but she stayed calm, patient, kind, and reassuring the entire time.

The mall closed at 9:00 p.m., and I felt terrible because I knew everyone probably wanted to go home, but Kyla never once made me feel rushed. Even at 9:30 p.m. while checking out, she was still making sure I had everything I needed — including accessories. At one point she asked, “Do you have everything you need?” and I casually replied, “I’m good, I’m good.” She looked at me and said, “That’s not my question.” That level of attentiveness and care honestly stood out to me.

She ended up finding me a beautiful dress that fit perfectly, complimented my body type, matched my husband’s outfit beautifully, and honestly looked better than what I originally ordered online. She also helped me create an all-white look that I LOVE even more than the outfit I was waiting on. Everything fit well, looked amazing, and most importantly, made me feel confident.

Customer service like this truly matters. Kyla turned what started as a stressful, chaotic evening into an amazing shopping experience that genuinely made my night. Now I feel like anytime I need something cute quickly, I can walk into AKIRA and confidently ask for her knowing she’s going to get me together.

If you’re shopping at AKIRA in Pentagon City Mall, ask for Kyla. She is exceptional.”

“Katherine and Thomas were exceptional. I HATE going clothes shopping but they made the experience efficient and enjoyable. I like the brand and the help today was appreciated!”

“I came in today and I had one of the best shopping experiences I’ve had at South Moon Under. I’ve come into this location before and has worked with Shayla one of the mangers there she’s amazing! In the fitting room she’s honest but super sweet. It never feels like she’s trying to sell me something she genuinely wants you to love what you’re buying! It was a very busy day today and she still made sure to check on me twice in the fitting room. There was an associate name Sharon in the fitting room and she is truly a gem! She was so helpful even though the fitting room was packed. And the store had so much great stuff in! Had such a great time just had to leave a review!!”

“Huge thanks to Xitlali, the tailor, for the incredible sashiko repair work on my jeans—especially reinforcing the crotch area. You can really tell he took his time and cared about the craftsmanship.
I would also like to thank the sales associate who helped me while I was there—their assistance made the whole experience even better.”

“I would like to leave my highest reviews to the employee today who helped me out.. my current underwear had ripped and I was in a bit of a financial pickle, and it turned out to be a minor disaster in Dupont Circle. He was quick to help me out. You don't see people like this anymore, and I would like to formally commend him and any staff member here at this location.

To those who haven't had an experience at Lulu lemon, it is a yoga-themed and athletic casual themed department store that sells high-quality athletic gear. They just launched a new line of shoes.”

“Had an online order return.
MNG team was very friendly, professional and recognized that one of the returned items didn’t fit me and offered to try it on my size that they had in stock (sold out online). It was very nice of them. I should consider going to the store next time first.
Visited on 21Jan2026 around 2:40pm”

“Great customer service and clothing selection! I really wanted a pair of jeans and the only size that was left in my size was on the mannequin and the employees took it off of the mannequin for me! Jennifer was very helpful also when I had to return something.”

“Great clothes for the price. The customer service is great. Love shopping BR style of clothes. However I hate being asked by several sales associate to open a BR charge account. They continue to press even when they are told I have a BR charge account.”

“TLDR: Thanks to the team for helping me sign up for the loyalty program so that I could be eligible for the free gift promotion with a $100 purchase during the memorial day sale.I know retail is not always fun or easy but I really appreciate you both for pushing through that feeling to help me receive the same perks that other paying customers were receiving!Continue reading for the long version of the story.*****Here’s the backstory: I had just noticed the memorial day sale that was going on while walking through pentagon city- all bras were $19. I found an amazingly comfortable bra and decided to get it in every available color and also grabbed a few pair of underwear as well. Unfortunately not every color was available in store so I ordered two additional bras online for pickup.When I came to pick them up I noticed that another guest was checking out and being given an adorable pink tote with her purchase. I asked about how to get the free tote and thats when I found out about the awesome promotion: free gift with $100 purchase. (During the course of the sale I ended up spending a total of $189 including the bras I purchased online)I point out that I’d just spent $100, and was told “ohhhh… that’s too bad…? BUT you can spend ANOTHER $100 if you’d like! ?”And I was like “but including my current pickup I’m close to spending $200 already”“Oh well”, there’s nothing else we can do is what I was told.Me: “What if I bring back my other items and rebuy them?”Store Associate: “Yes, but your total will still have to be $100”Me: “okay”I was also told that the promotion would not continue past memorial day, but when I spoke with customer care, I was told the promotion would continue through the 4th of june.So I went all the way home that day to get my original purchase, unworn, tags still intact, with the receipt, and brought those items back to the store reprocess my transaction.I was again warned that I’d have to pay again for my items after receiving the refund. I assured them that I expected nothing less, and then was asked if I was a member of the loyalty program.When I replied no, I was told “well you can’t get the bag because it’s only for loyalty program members”. I shared with them that I wasn’t previously offered the opportunity to sign up for the rewards program, and they GENEROUSLY offered me the chance to sign up!! Thank you both so much, again for handling my transaction and giving me a chance to enjoy the same perks as your other clientele!I really love the tote (it’s gorgeous!), and the quality of the undergarments here.The style of bra I chose is made from a degradable lace that breaks down 10x faster than traditional lace. It is amazingly comfortable- so much so that I forget I’m wearing it.”

“I’ve shopped Loft for years and am happy with that brand. I’m posting because I wanted to leave a GOOD review for the staff at this location (at least in my experience today).To be clear, I’m not talking about the rep on the other line of the 800 number I called to work out a payment issue—he was rude and short with me.The actual sales rep at the store I worked with today was helpful, patient, and kind to my child. When I asked about a return on an order, she was pleasant and polite the entire time. The other reps in store were friendly, too.”

“I would like to thank the amazing sales associate Zarah who helped me today. She was incredibly friendly, helpful, and attentive. Her positive attitude made my shopping experience enjoyable and stress-free. The store is lucky to have someone as dedicated and caring as her. This Zara store has a great selection of clothing and offers many stylish items. Highly recommended!”