Nordstrom in Bellevue offers a wide selection of clothing for men, women, and children, along with home décor and top-brand beauty products. Customers can enjoy the convenience of in-store and curbside pickup, with options for gift boxes and gift packaging to make shopping easier. The store provides personalized services such as styling and alterations to enhance the shopping experience. Visitors can explore the latest trends and benefit from exceptional customer service. Many customers praise the store for its friendly and helpful staff. For example, Shannon was highlighted for her assistance in finding the right products, teaching care tips, and providing pointers for future shopping. The store maintains a clean and organized environment, with added comfort like a small air conditioning unit in the dressing rooms. The Nordstrom Cafe is also appreciated for its consistently excellent service and staff. However, some recent experiences with the café’s food have been disappointing, noting smaller portions, lower quality, and higher prices compared to previous visits. Additionally, some customers have expressed frustration with the store’s limited inventory and sales associates who seem less engaged, preferring to talk amongst themselves rather than assist customers. One standout experience involved a customer who received exceptional service from a fragrance advisor. The advisor showed kindness and empathy, especially during a difficult time after losing a loved one. Personal gestures, like a heartfelt message and a special drink, made the shopping experience memorable and comforting, exemplifying great customer care. Overall, Nordstrom Bellevue is valued for its wide product selection, personalized services, and friendly staff, though some customers have noted issues with inventory and staff engagement.
Huge thanks to Mion E. for making our experience a thousand times better and easier! She was absolutely lovely and helped us with a big smile the entire time. I also really appreciated how clean and well organized the store was, it made the visit even more enjoyable!
July 2025
My very first Spa Facial Event! Was wonderful!!!! La Mer Facial Event!!!!!
July 2025
I'm truly a fan of Nordstroms. During COVID, our local store closed. But I'm still able to shop online and when I travel stop by to shop in store.
