Verizon
Cell Phone StoresHours:
44731 Thorndike St, Ashburn VA 20147 Hours
About Verizon
This Verizon store is highly praised for its excellent customer service and wide selection of products. Customers appreciate the friendly and personalized support provided by staff members like Jaden, Robert, and Nick, who go above and beyond to make the experience easy and painless. Many reviews highlight how the team helps with device upgrades, bill issues, and finding the right technology to fit individual needs. The store is described as customer-focused and caring, making clients feel like family. Customers who had negative experiences elsewhere found this store to be a significant improvement, with staff members offering outstanding service and expert guidance. Overall, the store is known for its best-in-class service, helping customers save money and improve their Verizon experience, leaving a lasting positive impression.
Most Recent Reviews
January 2026
They helped me save hundreds on my bill by bundling my home internet and wireless service
January 2026
Best in class. Not just the cellular service, but the customer service that was given by Jaden. First class in my opinion!!! Robert was also there during the visit, and was amazing as well!!! 10/10 would recommend to everyone in the area. They will take care of you like you are family!!!!
January 2026
Jaden, Robert and Nick we're amazing! I only went in for help with my Bill, and walked out with a New Phone, a Lower Bill and a brand new outlook on Verizon! This level of customer service wasoutstanding! I will only be going to this store from now on!
More Comments(21)
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