“I had an absolutely wonderful experience today thanks to Mimi! She helped me resolve my billing issue, and I cannot say enough good things about the exceptional service she provided.
From the moment we spoke, Mimi was incredibly warm, kind, patient, and genuinely caring. She took the time to listen carefully and handled everything with remarkable professionalism and compassion.
What truly stood out was how far she went to make sure my issue was fully resolved. Mimi went above and beyond in every way, demonstrating outstanding dedication, and a sincere commitment to helping me. It's rare to encounter someone who provides such exceptional customer service with such a positive attitude and genuine empathy.She turned what could have been a frustrating experience into a completely positive one.
Thank you, Mimi, for your kindness, patience, and outstanding support. You made my day, and I truly appreciate everything you did.”
7AM - 9PM
9645 W Broad St, Glen Allen
Supermarkets
“Had an absolutely great experience at this location! Stopped in to grab a sub, and it was made perfectly. But what really made my visit stand out was the customer service. When I went up to pay, the woman attending the self-checkout went completely out of her way to strike up a genuine conversation with me. It is so rare and incredibly refreshing to see that level of real, authentic customer service these days. Definitely a 5-star experience all around—I’ll absolutely be back!”
7AM - 9PM
3460 Pump Rd, Henrico
Supermarkets
“Whoever makes the grilled chicken Caesar pasta salad needs an award. It is the best thing I ever have tasted in my life. I get this twice a week. I love it more than anything”
“Great selection of fresh fruits and groceries, with excellent service. The store is clean, spacious, and easy to shop in. There’s also a large parking lot, which makes parking very convenient. Best of all, there was no wait at checkout!”
“Huge selection. Lots of international food, not just Asian. (I went after being told it was a huge Asian grocery store) Most of the things there that you could get elsewhere where very overpriced. Especially the produce.
The meat selection was great though. You can get just about anything you want”
“Publix is always a wonderful place to shop! The store is clean, well-organized, and the staff are friendly and helpful. There’s a great selection of fresh produce, quality products, and everything is easy to find. I especially appreciate the welcoming atmosphere and excellent customer service. It’s always a pleasant shopping experience, and I’m happy to keep coming back!”
“I'm biased to like this chain of pharmacies, but I genuinely do prefer it over the other chain I used to use even though I have to drive further to reach them. The pharmacy staff is very friendly, quick, and helpful! Claire was very considerate and was eager to help me get the information I needed for my medicine and even called me to update me so I wouldn't have to worry about calling back again! Just know that the pharmacy closes from 2:30pm to 3pm for break, which isn't reflected in the hours shown on Google.”
7AM - 10PM
10150 Brook Road, Glen Allen
Supermarkets
“Please let corporate know these sign are misleading especially when you have different versions that have different pricing. The public doesn’t want their time wasted time for new signage . I give the chicken strips a 7.”
7AM - 9PM
2250 John Rolfe Pkwy, Henrico
Supermarkets
“This massive store is a one-stop shop with endless aisles stocked with all sorts of groceries, premium coffee blends, household essentials, and more. The produce section shines with multiple varieties of fresh fruits and veggies—truly a standout choice for healthy shopping. Don’t miss the bakery for warm, artisan breads, pastries, and custom cakes baked daily. Plus, the on-site cafe serves up delicious, affordable options like sandwiches, salads, and coffee drinks, perfect for a quick bite while you shop. Ideal for families or anyone needing pharmacy services alongside everyday needs!”
“I started shopping at ALDI more regularly over the past few months after trying to cut down on grocery expenses, and honestly I was surprised by how much I ended up liking it. At first I assumed the lower prices meant lower quality, but after several shopping trips, that definitely hasn’t been my experience.
The first thing I noticed was how fast and simple everything feels compared to larger grocery stores. The layout is straightforward, so I’m usually able to get in and out much quicker instead of wandering around for an hour. Even during busy times, the store still feels more organized and less overwhelming than some major supermarket chains.
I mainly shop there for basics like produce, milk, eggs, frozen foods, snacks, and bread, and most of the items I’ve bought have been surprisingly good quality. The produce section especially impressed me because the fruits and vegetables looked fresh and lasted longer than I expected once I got home. I also tried several of their store-brand products and honestly couldn’t tell much difference compared to more expensive name brands.
One thing that stood out happened during a recent visit when I couldn’t find a specific coffee creamer. An employee stocking shelves actually stopped to help me look instead of just pointing down an aisle. Small interactions like that make a big difference during busy shopping trips.
The checkout process is probably one of my favorite parts because cashiers move incredibly fast, which keeps lines from getting too frustrating. Prices are noticeably lower on many items too, especially compared to nearby supermarkets.
The only adjustment was remembering to bring reusable bags and the quarter for the shopping cart, but after a couple visits it became routine. Overall, ALDI has made grocery shopping more affordable, quicker, and honestly less stressful than I expected.”
9AM - 9PM
3460 Pump Rd, Henrico
Supermarkets
“They are helpful with questions, but I don’t like how they ask for private information when everyone is around—like medications, birthday, and address. I come in during my lunch breaks and my coworkers are around so I don't really want them to know that info. I also asked for a particular medication, and the pharmacist was a bit rude. I will try them one more time and see what happens.”
“Great bread ! Always fresh ! I served it in my restaurant and my Custumers love it ! It’s a clean place !Nice and very welcoming people ! No one makes better bread then them ! I advise everyone to buy it and try it ! I feel like I am in Lebanon when I buy their bread !”
“Coming off lackluster to poor experiences with the dominate ‘chains’, my experience with Publix since the switch reminds of ‘the good old days’ when pharmacies cared about the people they served. Friendly and willing/wanting to help, the staff here and the other Publix pharmacies I have dealt with are great. Would highly recommend.”
“Excellent experience! Plenty of stock items. However, I forgot the milk, but got the Long Neck beer 🍺. Great place to shop...go by. Ohhh by the, I went back and got the milk, cereal, bread, and more. I knew I should have made and stuck to my list. Follow for more ❤”