About Publix Pharmacy at Short Pump Crossing Shopping Center
Publix Pharmacy at Short Pump Crossing Shopping Center is known for its friendly, caring, and supportive staff. Customers appreciate the quick and efficient service, with staff often going above and beyond, such as calling doctors to help with medication needs or ensuring prescriptions are filled smoothly. The pharmacy provides a welcoming environment that feels like a neighborhood pharmacy, making customers feel respected and cared for, even when dealing with complex medical cases. The pharmacists are described as friendly, compassionate, and helpful, offering good advice and maintaining a positive attitude. While most experiences are positive, some customers have noted that the location lacks a drive-thru and have experienced less satisfactory customer service from other staff members in the store. Overall, the pharmacy is valued for its dedication, integrity, and support, making it a preferred choice despite occasional minor issues.
Staff is great, helpful with explaining fluctuating prices. Speedy refills. One of the registers does not take my FSA debit card, which is troublesome.
August 2025
The best pharmacy in the area; we drive out of our way to come here. Thank you for your wonderful care and keep up the great work, Pharmacist Mark and Kira and the rest of the team who’s served me on countless other visits.
December 2024
Rarely have to wait, and the two pharmacists that I see there regularly, Mark and Osmin, are terrific. They’ll take time to explain things and they will do whatever they can to help a customer like me. I won’t go anywhere else for my prescriptions.
